Account Manager
Brasfield & Gorrie
Account Manager
Responsibilities B&G Equipment and Supply has invested $100 million in fleet for various construction projects. For nearly 30 years, we've offered state-of-the-art technology and top-of-the-line machinery, including John Deere, Caterpillar, Komatsu, JLG, & Skyjack. All of our products are supported by exceptional customer service and a dedication to creating a world-class experience for every customer and partner. Our company culture is one that values family, community, commitment, & hard work. The primary function of the account manager is to be a single resource provider of rental equipment to Brasfield & Gorrie jobs, subcontractors and outside customers. Additional focus is on the sale of equipment, supplies and services that B&G Equipment and Supply offers. Responsibilities and essential duties include the following (other duties may be assigned): Responsible for creating/maintaining positive customer relations Responsible for developing key internal relationships across all internal departments and divisions Manage and develop assigned territory to maximize sales potential and B&G reputation Visit all customers within a five week cycle Coordinate and participate in strategic entertainment of customers Responsible for collecting payment from customers and maintaining accurate customer records Maintain open communications with sales manager, operations manager, and rental coordinator regarding new equipment/supplies, equipment availability, and rental/sales programs Responsible for prompt completion of all administrative duties, which include; but are not limited to: sales plans, expense reports, sales reports, and daily call reports Actively participate in maintaining a professional appearance and team attitude at the B&G location by walking the yard and showroom/warehouse weekly Promotes products and negotiates rental/sales contracts to achieve assigned rental and sales revenue goals Enhances customer satisfaction by developing rapport with key decision makers and end users at job sites Develops and executes strategies to achieve revenue goals that reflect an understanding of market conditions and trends Employs territory analysis and targeted sales and marketing research to identify top prospects Addresses customer service issues in the field by managing customer expectations and coordinating with appropriate department within B&G Education - skills - knowledge - qualifications & experience Bachelor's degree business management or related field coupled with at least 3 years of sales experience preferred. Ability to read, analyze, and interpret financial reports, and legal documents Ability to effectively present information to management Effective verbal and written communication skills and ability to successfully engage all levels of customer base Ability to respond to common inquiries or complaints from customers, employees, or members of the business community Required to stay up-to-date on industry equipment changes, through continued education Requires a valid driver license and a clean MVR Working conditions: indoor/outdoor physical requirements: ability to endure extended periods of driving The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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