Panel Maintenance Coordinator, Bureau of World Trade Center Health Registry

The World Trade Center Health Registry (WTCHR) was created in 2002 to monitor and evaluate the physical and mental health impact on more than 71,000 people exposed to the September 11, 2001 disaster. The registry is housed within the Center for Population Health Data Science in a dynamic agency and influences national policies concerning healthcare for those who survived the attacks. The coordinator reports to the Manager for Panel Maintenance Unit and serves as a front‑line representative of WTCHR enrollees and the public, ensuring accurate, timely, and confidential information is provided. Duties Conduct outreach to Registry enrollees to recruit for ancillary studies and assist with reminders for Registry follow‑up surveys. Perform ongoing tracing activities to update and maintain current contact information of Registry enrollees. Perform data entry and track enrollee information updates and changes of consent status. Assist in survey intake, data capture processes, and data cleaning. Assist the Registry’s Treatment and Referral Program Unit (TRP) with outreach to facilitate enrollment in the WTC Health Program. Collaborate with the Registry Public Affairs Unit on the production and deployment of communication materials. Respond to inquiries about the WTCHR via telephone, email, or mail. Perform other tasks based on the Registry’s needs, including preparation of written reports and conducting quality assurance, data cleaning, and analysis. Preferred Skills Excellent written and verbal communication skills with the ability to communicate with people across various education levels. Proficient knowledge of SAS and/or other statistical packages. Highly organized, able to work well in teams and independently on multiple simultaneous projects. Good knowledge of statistical and research methodology. Bi‑lingual candidates proficient in Spanish, Mandarin, or Cantonese are a plus. Proficient knowledge of Adobe Cloud software, including InDesign, Premiere, and Photoshop. Benefits Premium‑free health insurance plan that saves employees over $10 K annually (2024 assessment). Additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. Public sector defined benefit pension plan with steady monthly payments in retirement. Tax‑deferred savings program. Robust Worksite Wellness Program offering resources to keep employees healthy while serving New Yorkers. Work‑from‑Home Policy Depending on the position, the employee may work up to two days per week from home. The NYC Health Department is an inclusive equal‑opportunity employer committed to providing access and reasonable accommodation to all individuals. To request accommodations, contact Sye‑Eun Ahn, Director of the Office of Equal Employment Opportunity, at View email address on click.appcast.io or View phone number on click.appcast.io. #J-18808-Ljbffr