Accounts Receivable Specialist

At Jacobsen Salt Co. we craft top-shelf cooking ingredients, re-envision classic products and recipes, and provide unforgettable culinary experiences every day. Founded in 2011 as the first saltworks in the Pacific Northwest since the 1800s, we have grown from a local, small business to a nationally recognized brand as America’s leading salt maker and purveyor of quality pantry staples. The Accounts Receivable Specialist owns the day-to-day billing management and payment applications for customers. Key responsibilities include monitoring, application, and collecting payments, managing invoices and billing for all customer accounts, maintaining customer relationships, and supporting AR contra recovery. This role will collaborate closely with the sales and customer service teams to resolve potential issues and maintain a seamless payment process. Primary functions include: Accurately applying customer payments to the appropriate accounts. Sending reminders for overdue payments and communicating with customers regarding outstanding balances. Efficiently monitoring and collecting customer payments. Regularly reviewing accounts to identify and address late or missing payments. Reconciling discrepancies, resolving payment disputes, and negotiating payment terms on past due accounts. Maintaining meticulous records of payment details for easy reference and auditing. Building and maintaining strong customer relationships. Addressing customer inquiries and concerns related to accounts and AR payments. Collaborating with sales and customer service teams to provide exceptional customer support. Generating insightful reports and analysis for management. Compiling data to evaluate the organization’s financial performance. Identifying trends, potential risks, and areas for improvement. Contra revenue recovery and chargeback related collections and analysis. Assisting with month end closing tasks as needed Skills, characteristics, and core competencies required: Proficiency in financial software and accounting tools, such as QuickBooks Desktop,Shopify, Faire, Intuit payment processing, and EDI. Experience in Microsoft Suites (Office, Excel, Powerpoint) Strong knowledge of GAAP accounting principles and practices. Excellent attention to detail and ability to maintain accurate financial records. Effective communication and interpersonal skills for customer interactions and cross departmental team collaboration. Problem-solving and critical thinking skills to navigate complex payment discrepancies. Exceptional organizational and time management abilities to meet deadlines and manage multiple tasks simultaneously. Proficiency in data analysis and report generation in both QuickBooks Desktop and Microsoft Excel. Associate’s degree in finance or accounting and/or 5 years of previous experience in accounts receivable or a similar finance position. Essential physical functions: Must be able to stay in a stationary position at least 75% of the workday. Some workdays will require consistently operating a computer; others will requirewalking or standing all day. May be required to occasionally lift up to 25 pounds. Typical weekly schedule: This is a full-time, non-exempt position. The position is based in the office at our HQ located in Portland, Oregon. Work hours are 9:00 AM - 5:30PM, Monday-Friday. Reports to: Business Manager Starting hourly rate for this position is $24.00/hour - $28.00/hour, based on experience, education, and qualifications. Benefits include paid time off, paid company holidays and employee discount, as well as eligibility for health/dental/vision benefits after 60 days and 401(k) after one year. Jacobsen Salt Co. is an equal opportunity employer. We believe in the value that diversity brings to an organization. As a community, we are committed to creating a workplace where learning is a key principle. We look for collaborative and resourceful team players who believe in our mission to inspire people to cook, eat, and live well. #J-18808-Ljbffr Jacobsen Salt Co.