Program Coordinator

Job Description

ToolBank Program Coordinator (Part-Time)

Location: Tampa ToolBank

ToolBank is seeking an energetic and professional candidate to join our team as ToolBank Program Coordinator.

The ideal candidate will possess:

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• A passion for ToolBank and a desire to play a key role in the development of a national nonprofit
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• Accountability, professionalism, and responsiveness to assertively represent the values of ToolBank through words, actions, and decisions
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• Superior time, attention, and project management skills
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• Ability to create and implement systems and processes for warehouse and tool management
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• Tool Knowledge
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• Ability to work well both as a team and independently; a self-starter
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• Ability to be flexible in a rapidly changing environment and respond accordingly
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• Ability to work and learn in various technology software platforms for tool inventory and data management
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ToolBank team members must have a passion for the mission, be solutions-based, think outside the box, be efficient, decisive, and display superior interpersonal skills. Team members must maintain a sense of urgency and embrace change. Be tech-savvy, accountable, and quick to revise strategies based on a changing landscape. Ideal candidates will bring personal initiative, strategic thinking, and a natural ability to develop relationships through clear communication and personal warmth with various constituencies.

Position Reports to: East Territory Manager

Position Summary:  

In coordination with the East Territory Manager, the Program Coordinator will implement strategies around tool lending and building brand awareness. The Program Coordinator will oversee and manage Tampa ToolBank tool-lending operations and warehouses. In addition, the Program Coordinator will work with the ToolBank Disaster Services Director to support regional deployments during a disaster, if needed.

The ability to work both independently and collaboratively is critically important for this position. The candidate must be able to effectively communicate the mission of ToolBank across all forums and to all constituents.

This position will average 20 hours per week.

Responsibilities:

Program Development & Implementation

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• Ensure the ToolBank’s vision for tool lending remains consistent and dependable
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• In conjunction with the DRS, continuously evaluate tool quantities to ensure adequate resources are available
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• Coordinate with the TDS Director in the immediate aftermath of a disaster in the region to assess needs and provide tools to first responders
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Tool Lending

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• Provide assistance for member agency tool orders by scheduling pickups, pulling tool orders, helping to load and unload vehicles, completing tool order fulfillment using an online tool tracking system (TOM), and processing tool order transaction payments
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• Process tool returns, put returned tools back in inventory, and ensure tools are clean and stored neatly
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• Maintain tool inventory through accuracy of tool transactions, tool storage, minor tool repairs, and tool branding
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• Provide courteous, prompt service to all volunteers, customers, community partners, and visitors
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Brand Awareness

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• Create an outreach plan to local community-based organizations as well as disaster organizations to share about ToolBank, our resources, and how we can support their efforts
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• Develop collaborative relationships with the various nonprofits, faith communities, schools, community organizations, EMAs, and VOADs across the region
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• Provide tours of the warehouse for prospective members and volunteers
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Warehouse / Facility

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• Create, implement, and maintain an efficient, clean, and organized warehouse
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• Manage and maintain effective warehousing logistics for tools and materials, donated items, and any other items going in and out of the warehouse
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• Process tool and materials donations and determine appropriate program distribution
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• Create and execute a maintenance schedule for necessary tools
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• Maintain accurate records of transactions and data across multiple ToolBank platforms
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• Ensure the security of the warehouse and TDS trailer(s)
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Additional Responsibilities

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• Professionally and assertively represent the values of ToolBank through words, actions, and decisions
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• Dedicate ongoing attention to personal and professional development
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• Participate in industry or promotional events (e.g., community events) to cultivate partner relationships
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Compensation & Benefits

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• $22 - $27 per hour based on experience
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• Scheduling will be Monday-Friday with some flexibility on days of the week, and times will be set between 9 am and 4 pm
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*This position will require a background check.