HR Generalist

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit

The HR Generalist provides broad HR support in a shared-services environment and will support tickets as assigned, be the point of contact of program shut-downs, audits, and serves as the in-house subject matter expert for ADA accommodations. The role partners closely with the organization’s third-party administrator (TPA) for leave-of-absence administration, manages employee and manager inquiries through the HR ticketing system, supports compliance audits, and assists with workforce and organizational changes.

Key Responsibilities:

• Serve as the internal liaison for leave-of-absence matters, partnering with employees, managers, HR, payroll, benefits, and the third-party administrator (TPA).
• Support TPA-administered leave programs, respond to leave-related inquiries, review reports, resolve discrepancies, and coordinate return-to-work, payroll, and benefits activities.
• Serve as the in-house subject matter expert for ADA accommodations; lead the interactive process, assess requests, coordinate approved accommodations, and maintain compliant confidential records.
• Manage and resolve employee and manager inquiries through the shared-services ticketing system, ensuring timely, accurate, and service-oriented support.
• Document and prioritize HR cases in accordance with service-level expectations; identify trends and recommend processes, training, and knowledge-based improvements.
• Provide general HR support related to policies, employee relations, performance management, benefits, onboarding, offboarding, and employee records.
• Support employee-relations matters, workplace investigations, policy administration, reporting, and employee communications.
• Assist with internal and external audits, compliance reviews, HR documentation, and workforce reporting.
• Support workforce reductions, restructurings, and other organizational changes, including employee communications, separation documentation, severance, benefits, and offboarding coordination.
• Ensure compliance with applicable federal, state, and local employment requirements, including WARN Act considerations where applicable.
• Maintain regular and predictable attendance in accordance with the position’s schedule and business needs.
• Utilize Valeris’ values as the driving force behind the team’s success.
• On time adherence to training deadlines for all corporate policies and procedures.
• Ensure all SOPs are followed with consistency.
• Perform additional tasks or projects as assigned.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field; equivalent relevant experience may be considered.
• Three to five years of progressive HR experience, including experience supporting leave-of-absence programs and directly administering ADA accommodations.
• Strong working knowledge of ADA, PWFA, FMLA, state and local leave laws, and related employment regulations.
• Experience partnering with a leave-of-absence TPA or other HR vendor.
• Experience working in an HR shared-services environment and managing cases through an HR ticketing or case-management system.
• Experience supporting HR audits, compliance reviews, workforce reductions, or organizational restructuring preferred.
• Demonstrated ability to manage sensitive employee matters with discretion, empathy, sound judgment, and strong attention to detail.
• Strong written and verbal communication, organization, prioritization, and problem-solving skills.
• Proficiency with HRIS platforms, ticketing systems, Microsoft Office, and HR reporting tools.
• PHR, SHRM-CP, or related HR certification preferred

Physical Demands & Work Environment

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.

• Although very minimal, flexibility to travel as needed is preferred.

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.

Why Work for Valeris?

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs

• Additional health support, including telehealth and Employee Assistance Program (EAP) services

• Company match on Health Savings Account contributions

• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000

• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability

• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting

• Paid Time Off (PTO) and Sick Leave to support work-life balance

• Team members receive nine paid holidays plus two floating holidays

• Opportunities for advancement in a company that supports personal and professional growth

• A challenging, stimulating work environment that encourages new ideas

• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace

• A mission-driven, inclusive culture where your work makes a meaningful impact

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.

Our Commitment to Equal Opportunity

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.