Senior Product Operations Analyst

Role Description

• Lead reporting design, data pipelines, and validation for core clinical metrics (including Permanent CVC Order Utilization, Care Activity On-Time Reporting, Pure Flow Flagging, and Vital Check Compliance).
• Partner directly with Clinical Product Managers and operational leaders on metric definitions, baselines, and clinical workflow analysis.
• Build and optimize advanced SQL pipelines and BigQuery data models to support scalable self-serve analytics.
• Automate Key Result (KR) reporting to eliminate manual compilation.
• Conduct peer reviews, quality checks, and root-cause analysis on clinical data anomalies.

Qualifications

• 4–7 years of progressive experience in clinical data analytics, healthcare business intelligence, or product analytics.
• Advanced SQL mastery and extensive experience with cloud data platforms (Google Cloud Platform / BigQuery).
• Strong understanding of clinical workflows, EHR data structures, and clinical quality metrics.
• Python/ETL scripting skills are strong pluses.

Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.
• If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

Benefits

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options.
• Flexible Spending Accounts (Medical, Transit, and Dependent Care).
• Employer Paid Life Insurance and AD&D Coverages.
• Health Savings account paired with our low-cost High Deductible Medical Plan.
• 401(k) Safe Harbor Retirement plan with employer match with immediate vesting.