Facilities Coordinator

Facilities Coordinator – JLLThe Facilities Coordinator will provide essential support to Site and/or Assistant Facility Managers across maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, and occupancy services. You will proactively develop and maintain strong client relationships while ensuring that expected service levels are consistently achieved. This role is critical to maintaining operational excellence and creating an exceptional workplace environment for our clients.Service DeliveryActively support an environment of teamwork, cooperation, performance excellence, and personal successConduct daily walkthroughs to ensure a clean and organized office environmentRespond to all work orders in a timely manner, ensuring KPI compliance and excellent customer serviceIdentify opportunities for improved operations and service excellence, making recommendations for conduct site inspections and assessmentsSchedule and manage repairs, maintenance, minor works, and other work requests, tracking them to completionProvide information and direction to vendors, facilities staff, and other service providers to ensure excellent coordination and execution of work with minimal disruptionAssist in the procurement of vendors and services as requiredClient and Operational SupportCoordinate the delivery of site amenities including fitness, food services, massage, transportation, and movesAct as the site key point of contact for facility-related mattersProvide coordination and support for events, meetings, and conference facilitiesSupport reception and guest services, mail and courier services, office supplies and equipment maintenance, landlord relations, and building access passesMaintain safety and security support protocolsUpdate and maintain accurate records and official documentation for the site(s), including web pagesMaintain and propose emergency response plans including evacuation and after-hours emergency responseClient Relationship ManagementComply with all requirements of the client contract and meet or exceed Key Performance IndicatorsDeliver an exceptional quality of service, as reflected by client feedbackCoordinate site operations in accordance with all agreed policies, procedures, and contract scopeRequired Qualifications:Prior experience in facilities, property management, hospitality, or related fields preferredProficiency in a range of information technology tools and platformsExcellent communication, organization, and problem-solving skillsAbility to work independently with little supervision and effectively deal with stressful situationsSelf-motivated, confident, energetic, and flexibleStrong customer service orientation and attention to detailPreferred Qualifications:Knowledge of local occupational health and safety requirementsExperience with critical facilities and vendor management for specialized servicesUnderstanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical systems)Interest in and aptitude for Facilities ManagementLocation:New York City, NY (NYC-9TH)Work Shift:8:00 AM – 5:00 PM (regular schedule)Salary:$59,400 to $78,160This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.Estimated compensation for this position:59,400.00 – 78,160.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.On-site –New York, NYJob Tags:Google JobsIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysEarly access to earned wages through Daily Pay