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Head of Voice of Customer Programs & Insights

Bloomingdale's

Bloomingdale's Inc. is seeking a Manager, Voice of Customer Programs, to drive customer feedback initiatives that inform business strategies. You will manage various feedback programs, work closely with internal teams, and ensure effective delivery of actionable insights. The successful candidate will bring 6-8 years of experience in customer research, alongside strong project management and communication skills, to help enhance the customer experience. #J-18808-Ljbffr

Vacancy posted 5 days ago
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