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  • Head of Customer - Defence

     ...What to expect You will be joining Vertical Aerospace as Head of Customer - Defence, leading our commercial approach for defence opportunities...  ...and campaign plans that position our aircraft and related technologies against relevant mission needs. Build and maintain... 
    Suggested

    Vertical Aerospace

    Bristol, Washington County, VA
    4 days ago

  • Head of Customer Care Centers

     ...The Opportunity (a.k.a. Your Mission) As the Head of Customer Care Centers, Operations, you won’t just run a call center — you’ll shape how millions of customers and advisors experience MassMutual every day. This role is responsible for creating a sustainable, scalable... 
    Suggested
    Work experience placement
    Flexible hours

    MassMutual

    Springfield, MA
    4 days ago

  • Head of Customer Value Realization

     ...A cutting-edge AI software company in Phoenix seeks a Head of Customer Outcomes to lead the implementation process and ensure customer satisfaction from contract to deployment. You will oversee a team managing technical deployments, focusing on achieving customer value... 
    Suggested
    Full time
    Contract work

    Nuclearn

    Phoenix, AZ
    20 hours ago

  • Head of Customer Care & Hospitality Excellence (Hybrid)

     ...Carriage Services is seeking a Manager of Customer Care to lead our customer care initiatives in Houston. This role involves enhancing the customer experience through the development of innovative strategies and overseeing our Passion For Service program. The ideal candidate... 
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    Carriage Services

    Houston, TX
    19 hours ago

  • Head of Customer Outcomes

    $150k

     ...Ourclient is seeking a Head of Customer Operations to lead their Client Success team and deliver consistent outcomes that exceed customer expectations. This person is responsible for turning customers’ purchases into real, measurable results, and using that success to... 
    Suggested

    ManpowerGroup Global, Inc.

    Phoenix, AZ
    4 days ago

  • Remote: Head of Customer Care Enablement & AI Training

     ...ezCater is looking for a Manager, Customer Care Enablement to lead the strategy and execution of programs that empower our Customer Care teams. This role focuses on designing scalable training and development initiatives, alongside integrating advanced AI technology into... 
    Suggested
    Remote work

    ezCater

    Boston, MA
    19 hours ago

  • Head of Customer Outcomes

     ...Do At Nuclearn, a deal closing is the beginning of the work, not the end. Every customer purchases Nuclearn with a specific expectation. This role exists to make sure they get there. The Head of Customer Outcomes owns the full journey from signed contract to realized... 
    Suggested
    Permanent employment
    Full time
    Contract work
    Work at office
    Remote work

    Nuclearn

    Phoenix, AZ
    20 hours ago

  • Head of Customer Outcomes AI-Driven Enterprise Success

     ...ManpowerGroup Global, Inc. is seeking a Head of Customer Operations in Phoenix, AZ, to lead their Client Success team. This role focuses on delivering exceptional outcomes and involves managing a team to ensure customer satisfaction. You will build frameworks to track... 
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    ManpowerGroup Global, Inc.

    Phoenix, AZ
    4 days ago

  • Head of Global OTC & Customer Fulfillment

     ...Generac Power Systems Inc is seeking a Director of Customer Fulfillment & Order Management in Pewaukee, Wisconsin. This role is pivotal in leading the global Order to Cash and Service Lifecycle Management strategy while overseeing daily Order Management operations. The... 
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    Generac Power Systems

    Pewaukee, WI
    4 days ago

  • Head, Customer Management, Americas

     ...Head, Customer Management, Americas RH Aero Systems is setting the standard for aviation support equipment and services. Through our...  ...with Sales and Key Accounts on shared customer assignments and related activities Collaborate with Sales Operations on pricing methodologies... 
    Suggested
    Worldwide

    RH Aero Systems

    Mason, OH
    1 day ago

  • Head of Payment Integrations & Customer Solutions

     ...DEUNA seeks a Head of Customer Solutions in San Francisco to oversee client integrations for our payment platform. This role involves leading a team, developing strategies for onboarding, and ensuring client satisfaction. The ideal candidate has over 8 years of experience... 
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    DEUNA

    San Francisco, CA
    5 days ago

  • Head of AI-First Customer Ops for Multi-Brand

     ...Scribd, Inc. is searching for a Senior Director of Customer Operations to oversee the transformation of their customer care across a multi-brand portfolio. The role demands a leader experienced in technology-first reinvention, translating company objectives into measurable... 
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    Scribd

    Boston, MA
    5 days ago

  • Head of Customer Zero & AI-Driven Enterprise Solutions

    $116.15k - $182.4k

     ...Hewlett Packard Enterprise is seeking an HP-on-HP Leader for Technology & Innovation Organization to manage the Customer Zero strategy for TIO products. This role involves leading product management practices and championing AI-powered capabilities, ensuring end-to-end... 
    Suggested

    Hewlett Packard Enterprise

    Palo Alto, CA
    20 hours ago

  • Head of Customer Solutions

     ...airlines, and QSRs. Join us to shape the future of payments! As the Head of Customer Solutions, you will oversee all aspects of client...  ...Bachelor’s degree in Computer Science, Engineering, Business, or a related field (preferred). Certifications in payment systems, APIs,... 
    Suggested
    Remote work

    DEUNA

    San Francisco, CA
    4 days ago

  • Head of Customer Advocacy & Engagement

    102 Musarubra US, LLC is seeking a Senior Director of Customer Marketing to lead the strategy that turns customers into advocates. This role requires a strong emphasis on fostering engagement and loyalty through targeted campaigns and collaboration across teams. The ideal... 
    Suggested
    Flexible hours

    102 Musarubra US, LLC

    New York, NY
    2 days ago

  • Head of Engineering (Customer Journey and Monetization)

    $300k - $350k

     ...We are looking for an exceptional engineering leader with a product mindset and a passion for building scalable platforms. As Head of Customer Journey and Monetization Platform, you will build the next generation of our Monetization platform. You will be responsible for... 
    Temporary work
    Work at office
    Flexible hours
    3 days per week

    Postman

    Cupertino, CA
    1 day ago

  • Head of Customer Empowerment

    $275k - $350k

     ...About the Role Noon is an AI-assisted design-to-code platform. Our customers are designers and developers at design-led teams who expect...  ...on par with Linear, Vercel, and Stripe. We are hiring our first Head of Customer Experience to build the function from scratch, hire... 

    NOON

    San Francisco, CA
    4 days ago

  • Head of Customer Excellence & Partnerships

     ...TACORI is seeking a Manager of Customer Excellence in Glendale, California. This role involves leading the Customer Excellence team to build partnerships with retail partners, focusing on advocacy and strategy development. You will enhance customer retention and satisfaction... 

    Tacori

    Glendale, CA
    18 hours ago

  • Head of Customer Advocacy & Builder Community

    $120k - $140k

     ...Celigo is seeking a leader to enhance its customer advocacy presence. You will spearhead initiatives across G2 and Gartner Peer Insights, ensuring internal teams align to improve customer outcomes. The ideal candidate will have over 10 years in B2B marketing with a proven... 
    Remote work

    Celigo

    New York, NY
    18 hours ago

  • Global Head of Customer Enablement & Education

     ...A leading online training solutions provider is seeking a Director of Customer Enablement to lead their global customer education strategy. You will be responsible for overseeing Absorb Academy, driving customer engagement, adoption, and overall long-term value. The ideal... 
    Remote work

    Absorb Software

    New York, NY
    3 days ago

  • Head of Customer Feedback & Analytics

     ...Hyundai Motor Company is looking for a Senior Manager, Customer Feedback & Analytics to drive the end-to-end Voice of the Customer measurement across the retail journey. You will own the analytics strategy, manage data architecture, and deliver insights to enhance customer... 

    Hyundai Motor Company

    Fountain Valley, CA
    4 days ago

  • Head of Customer Studio Engineering

    $220k - $300k

     ...Hightouch is seeking an experienced Engineering Leader to oversee the Customer Studio product, driving product development and team management. This role involves leading significant projects to enhance data interactivity while ensuring high team performance and reliability... 
    Remote work

    High Touch LLC

    New York, NY
    18 hours ago

  • Head of Professional Services & Customer Delivery

     ...A leading AI observability platform seeks a Head of Professional Services to build and lead their service function. This role involves onboarding customers, defining service offerings, and managing complex engagements. The ideal candidate has experience in Professional... 
    Flexible hours

    Brain Trust Inc

    San Francisco, CA
    5 days ago

  • Head of Customer Support

     ...We're currently partnered with a rapidly growing digital health organisation seeking an exceptional Head of Customer Support, who will build and lead their support function from the ground up. This is a rare opportunity for a hands-on operator who thrives in early-stage... 

    Sci-Rec

    Sunnyvale, CA
    4 hours ago

  • Head of Customer Advocacy & Influencer Partnerships

     ...BENTLEY SYSTEMS, INC. is looking for a Director, Advocacy & Influence to lead its customer advocacy strategy in Pennsylvania. The ideal candidate will have over 8 years of experience in customer advocacy, strong relationship skills, and the ability to manage influencer... 

    Bentley Systems

    New York, NY
    4 days ago

  • Head of IT Implementations & Customer Enablement

     ...lead a team responsible for IT onboarding and deployments. This role involves collaboration with Sales, Product, Engineering, and Customer Success to enhance client experiences and ensure outstanding implementations. The ideal candidate has significant experience in IT... 

    Rippling

    Austin, TX
    4 days ago

  • Head of AI-Driven Customer Operations

     ...Musixmatch S.p.a is seeking a Customer Operations leader based in the United States, specifically in the Town of Italy, New York. You will manage and build a team responsible for enhancing customer relationships through CRM and AI-driven workflows. Ideal candidates have... 

    Musixmatch S.p.a

    New York State
    5 days ago

  • Head of Customer Programs

    $400k

     ...About the Role The role will establish and lead the Customer Programs function inside Enterprise Marketing — the team accountable for how...  ...the one person in the room representing customer programs to the head of the commercial org. Demonstrated executive presence with... 
    Work at office
    Visa sponsorship

    Menlo Ventures

    New York, NY
    4 days ago

  • Head of Customer Support

     ...About the job Head of Customer Support Hiring Company Overview We are an ambitious and fast-growing startup revolutionizing the MedTech space with cutting-edge solutions. Our team is passionate about transforming healthcare, and we are looking for a driven... 

    MyCareer

    New York, NY
    5 days ago

  • Head of GTM & Customer Operations Scale & Impact

     ...A tech-driven startup is seeking a Head of GTM + Customer Operations in Los Angeles. This role involves operationalizing and scaling commercial functions, enhancing customer success, and designing effective processes. Candidates should have 3 to 6 years of experience... 

    Axle Mobility

    Los Angeles, CA
    5 days ago