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- Purpose of PositionReporting to the Managing Director, the Head of Customer Adoption leads the strategy for customers in the Adoption lifecycle stage (months 7-24 post-launch). Responsible for Silver, Gold, Platinum and Diamond commercial tier customers (approximately...SuggestedWork at officeRemote work
AWIN
Chicago, IL4 days ago $215k - $235k
...healthcare and other large enterprises. Zayo is seeking a Head of Customer Retention for the Carrier vertical who will lead Customer... ...Sales, Customer Experience, Telecommunications, Technology, or a related B2B environment. ~5+ years of experience leading leaders...SuggestedContract workWork experience placementLocal areaRemote workRelocation- ...Own customer base value and deliver quarterly targets on active customers, balance, and returning originations. Maintain the customer value model with Finance and Credit Risk; rank levers and price incentives on break-even logic. Own Braze orchestration and the decisioning...SuggestedRemote work
Bondora Group
United States5 days ago $181.5k - $272.3k
...about caring for our rich mix of people, customers, patients, and planet. That's why we are... ...possible for our customers.Location: The Head of Global Customer Quality is a remote role... ..., education, skills, and other job-related factors. Position may be eligible for sales...SuggestedRemote workMerck
Tempe, AZ21 hours ago$166k - $214k
...this sounds like you, you’ll fit right in.About the roleCustomer Lifecycle Marketing (CLM) is responsible for engaging and nurturing customers through their entire lifecycle and across the Justworks platform. The function plays a critical role in growing Justworks’...SuggestedCasual workWork at officeLocal areaJustworks
New York, NY2 days ago$200k - $225k
...Overview! ABOUT THE ROLE We are seeking an execution-focused Head of Customer Operations to lead our Loan Fulfillment, Customer Experience,... .... Strong experience overseeing operational processes related to fraud prevention, verification, and customer support, with...SuggestedFull timeTemporary workRemote work- ...Head Of Customer Identity And Access Management, Managing Director Location: Princeton or Clifton NJ or Berwyn PA or Quincy or Boston MA... ...Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. Experience: Minimum...Suggested
InterSources
Quincy, MA5 hours agonew - ...love to connect. We're looking for a seasoned operations leader to own and scale the customer-supporting function of the business. Opportunity Overview Role Overview As Head of Customer Operations , you'll set the strategic direction for our freight audit service...SuggestedWorldwideFlexible hours
SpringTime Ventures
Los Angeles, CA18 hours ago - ...between business strategy and technical execution, and a track record of building high-performing analytics teams. As the Head of Card Customer Analytics & AI Enablement leading the Card Customer & Strategic Analytics team, you'll lead a group of analytics leaders,...Suggested
JPMorgan Chase & Co.
New York, NY2 days ago - ...development sites. Job DescriptionHOW YOU WILL MAKE AN IMPACT The Head of Digital Customer Platforms AMER leads the strategy, portfolio,... ...Business, Business Information, Computer Science, Engineering, or related field10+ years of professional experience in customer platforms...SuggestedFor contractorsLocal areaWorldwideVisa sponsorshipRelocation package
Continental
Fort Mill, York County, SC21 hours ago $115k - $125k
...Head of Customer Education Location: Remote (U.S.-based), East Coast hours; up to 20% travel across the U.S. Employment Type: Full-Time (W2) Industry: Health Technology / SaaS Reports To: Chief Customer Officer Direct Reports: None at the start; a small...SuggestedFull timeRemote workFlexible hoursShift workEarly shift$197.9k - $267.8k
As the Global Head for Customer Experience & Risk, you will own the global charter for modernizing payment experiences, mitigating risk, and defining the new CX paradigms for the future. You will lead a high-performing team of product managers, the worldwide design team...SuggestedWorldwideFlexible hoursDay shiftAmazon
Seattle, WA4 days ago$234k - $300k
...powered by Google, meaning we offer our customers an AI-powered platform that harnesses Google... ...skills. About the job The Head of Customer Operations will play a pivotal... ...location and additional factors, including job-related skills, experience, and relevant...SuggestedFull time- ...traditional sales enablement role built around decks, webinars, and training calendars. The job is to build learning systems that help customers, partners, and field teams adopt new products, new motions, and new ways of working. Principal Responsibilities Build AI-enabled...SuggestedFull timeLocal areaFlexible hours
- ...enablement leader who is AI-first and learning-obsessed, focused on measurable behavior change. The role builds learning systems to help customers, partners, and field teams adopt new products, motions, and ways of working. The ideal candidate designs role-based learning paths...Suggested
$165k
Eaton seeks a senior leader to build and operationalize a global Customer Intelligence and VoC program in Michigan. You will establish governance, data architecture, and an enterprise-wide operating rhythm to embed customer intelligence across marketing, product, sales...- Healthcare AI Company is seeking a senior leader to build and scale a customer advocacy and community function from the ground up. You will turn customer outcomes into compelling stories, references, and relationships that fuel growth and trust. Based in San Francisco...Remote jobWork at office
- ...and now we’re bringing Nory to the US. We have big plans for North America as our primary growth engine - and we're hiring a Head of Customer to own the entire post-sale journey here. You’ll be an intrinsic part of our early market expansion - building the post-sales...Home office2 days per week3 days per week
- Thatch is building a new customer advocacy function and seeks a senior contributor to own the program end-to-end. You will design and run a reference program that connects customers with prospects and turn top customers into influencers through case studies, speaking engagements...
- ...for everyone. Founded in 2008, we’ve helped more than 700,000 customers across Europe borrow and invest effortlessly through our trusted... ...the future of finance together! What is this role about? As the Head of CRM & Customer Value Management at Bondora, you’ll own how...
- ...implementation right has a lasting impact on our customers. It helps them see value sooner, build... ...Growth organisation. We’re looking for a Head of Customer Implementation to lead that... ..., Professional Services or a related customer delivery function, ideally within...Full timeWork at officeWork from homeMonday to FridayFlexible hours
$196k - $270k
About This Role: As the Head of Commercial CRM & Customer Engagement Excellence for North America at Biogen, you will play a crucial role in shaping the enterprise Commercial CRM vision and optimizing field commercial execution. You will be responsible for driving the roadmap...Full timeTemporary workLocal areaBiogen Idec
Somerville, MA4 days ago- ...Intelligence \n \n Continuity Intelligence keeps training and customer education content accurate. Our platform and drift-detection AI... ...of auditing. \n \n About the Role \n \n The Resident Head of Customer Education is our in-house customer education...
Continuity Intelligence
West Virginia10 days ago - ...Head of Customer Marketing About the Company Fast-growing B2B AI company transforming how leading organizations understand their customers... ...SaaS customer marketing, customer advocacy, community, or a related function, with a proven track record of building something...
- L&M Fleet Supply in Detroit Lakes, MN is seeking a Department Head for Power Equipment to lead the department, keep it clean, stocked, and easy for customers to shop, and guide sales floor staff. This full-time role emphasizes strong customer service and merchandising expertise...Full time
- ...Stealth Startup is seeking a high-caliber Head of Talent - FDE Hiring to build an exceptional team at a fast-growing technology company in San Francisco. This role targets sourcing and recruiting customer-facing engineers, including Forward Deployed Engineers, who can...
Stealth Startup
San Francisco, CA1 day ago - ...aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success. Head of Customer and Solutions Marketing at BairesDev In this role, you'll build and lead a new Customer Marketing area from the ground up,...Remote jobWork from homeWorldwide
- Head of Customer Content Marketing - REMOTE 1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Content Marketing. In this pivotal role, you will lead the Customer...Remote jobFull timeTemporary work
- SKIMS seeks a Director, Customer Insights and Research to lead consumer research and voice-of-customer initiatives across the business. The role partners with Merchandising, Design, Marketing, Digital, and Analytics to translate insights into product and customer-experience...
- Knox is seeking a Director of Customer and Community Marketing in the United States to lead day‑to‑day customer marketing and engagement initiatives. You will translate priorities into practical plans, campaigns, and customer experiences, coordinating stakeholders across...
