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- ...key role in managing various aspects of our business while helping shape the future of the health tech industry. Role Overview Head of Customer Support leading global support and logistics teams. This role focuses on optimizing operations, driving customer satisfaction,...Suggested
$175k - $250k
...operations, but can also act as a service provider, offering compliance and financial operations support under our customers’ licenses. Overview We're looking for a Head of Customer Support to build and lead customer support across Bastion's partner ecosystem. Our partners...SuggestedFull timeLocal areaRemote workFlexible hours- ...We're currently partnered with a rapidly growing digital health organisation seeking an exceptional Head of Customer Support, who will build and lead their support function from the ground up. This is a rare opportunity for a hands-on operator who thrives in early-stage...Suggested
- TeamViewer in Atlanta, GA is seeking a Global Head of Customer Support to lead a multi-tier support organization for its SaaS portfolio. This role involves setting a global strategy, standardizing operations, enhancing customer experience, and leveraging AI for efficiency...SuggestedRemote work
$165k - $199k
...AI. This role owns that transition. You will re‑architect the support operating model around technology to resolve the majority of customer issues through automated and agentic systems rather than human effort. Traditional people‑management experience is welcome, but is...SuggestedWork from homeFlexible hours$253k - $336k
...duty of this organization is to enable our Customers’ ongoing Mission Readiness. From the... ...met. ABOUT THE JOB We are looking for a Head of Customer Support to join our rapidly growing... ..., computer science, business, or related field Minimum of 15 years of progressive...SuggestedContract workRemote work- ...is a chance to join as one of the earliest team members shaping the future of our business. The Role We are hiring our first Head of Customer Support. This is a true builder role. Initially, you will: Own the entire Customer Support and collections functions Design the...SuggestedRemote workFlexible hours
- ...Head Of Customer Identity And Access Management, Managing Director Location: Princeton or Clifton NJ or Berwyn PA or Quincy or Boston MA... ...Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is preferred. Experience: Minimum...Suggested
- Better Tomorrow Ventures in New York is looking for a Communities Lead to build and nurture a strong customer community. You’ll craft memorable experiences while ensuring the voices of customers shape the future of the product. The ideal candidate should have 3+ years...SuggestedWork at office
- A cutting-edge AI software company in Phoenix seeks a Head of Customer Outcomes to lead the implementation process and ensure customer satisfaction from contract to deployment. You will oversee a team managing technical deployments, focusing on achieving customer value...SuggestedFull timeContract work
- ...At Nuclearn, a deal closing is the beginning of the work, not the end. Every customer purchases Nuclearn with a specific expectation. This role exists to make sure they get there. The Head of Customer Outcomes owns the full journey from signed contract to realized value...SuggestedPermanent employmentFull timeContract workWork at officeRemote work
- ...from day one, requiring close collaboration with sales and account management teams. A successful candidate will bring experience in delivering value in complex environments and will be integral to showcasing Watershed's impact with customers. #J-18808-Ljbffr WatershedSuggested
- ...Ventures in New York is looking for a Communities Lead to develop customer communities, create engagement forums, and enhance customer... ...will have at least 3 years of experience in customer advocacy or related B2B roles. Basis offers competitive benefits such as unlimited...SuggestedWork at office
- Roku, Inc. is seeking a Senior Manager, Customer Intelligence to lead a pivotal team at the intersection of technical depth and strategic activation. This role focuses on high-value workstreams like customer segmentation and retention analytics while managing a team dedicated...Suggested
- Mass Digital Health is seeking an Executive Director of Customer Onboarding in Boston, MA. This role focuses on leading complex customer implementations, ensuring quality outcomes through a consultative approach. The ideal candidate will possess over 10 years of experience...Suggested
- Job Summary The Sr. Manager, Customer Account Management, Americas Region leads the Customer... ...with the Asia and EMEIA regional Heads of Customer Management to share best practices... ...Accounts on shared customer assignments and related activities Collaborate with Sales...
$140k - $238k
WSSC Water is looking for a Senior Manager, Customer Care (Call Center) in Laurel, Maryland. This full-time position involves directing and managing customer-oriented services and oversight of the customer call center, ensuring efficient service delivery and addressing...Full time- Amtrak is seeking a Director of Technology to lead the modernization of customer engagement platforms and drive the end-of-life transition. This role requires strong leadership, technical expertise in cloud platforms, and a strategic approach to align technology with business...
- Newrez in Coppell, Texas is seeking a Supervisor Homeowner Advocacy. This role involves overseeing the Homeowner Advocacy Team, focusing on investigating and resolving consumer complaints effectively and efficiently. The position requires strong leadership and communication...
- Basis is seeking a Communities Lead to develop and manage customer community functions in New York. In this role, you will create opportunities for customers to learn from each other, shaping the future of our product through community insights. Key qualifications include...Work at office
- ...create starts with our team, collaborating, learning, and challenging each other to do better every day. We are looking for a Head of Customer Support to join our team. You'll be responsible for building and leading our global player support operations, ensuring that...
- Suki, a leading technology company in Redwood City, California, is seeking a Senior Manager of Customer Value & Analytics. This position is pivotal in deriving insights for our healthcare customers by analyzing data and showcasing the ROI of Suki's solutions. The ideal...
$192k - $267k
Head of Customer Engineering, SLED Midwest, Public Sector Google Chicago, IL, USA Apply Must be a US Citizen to meet customer and compliance... ...by work location and additional factors, including job-related skills, experience, and relevant education or training. Your...Full timeLocal area- Sage City in Atlanta is seeking a Senior Manager for Lifecycle Marketing & Customer Advocacy. This role focuses on transforming customer advocacy into a growth engine for Sage. You will lead a team, collaborating with various departments to enhance customer engagement...Flexible hours
- Dibbs is looking for a Head of Customer Support in New York City or remote in the US. This leader will build and manage customer support across our partner ecosystem, ensuring a fast and accurate experience for users. Your role will combine operational management with...Remote job
- Cloudbeds, based in the United States, is seeking a Director of Customer Support to lead its global support organization. This position focuses on transforming support from reactive to proactive, leveraging AI to enhance the customer experience. The ideal candidate will...
- Casca is seeking a Director of Customer Support to build and lead the customer support function from the ground up, ensuring high-quality support for banking customers on the Casca platform. This role involves hiring and training a team, managing escalations, and integrating...
- Head of Customer Content Marketing - REMOTE 1 day ago Be among the first 25 applicants This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Head of Customer Content Marketing. In this pivotal role, you will lead the Customer...Remote jobFull timeTemporary work
- ...Head of Lifecycle Marketing & Customer Orchestration About the Company Building AI-powered, real-time lifecycle marketing and personalized customer engagement. Industry Computer Software Type Privately Held About the Role The Company is seeking...
- ...fleets and service providers, and demand continues to accelerate as customers pull the product into their operations. We’re backed by top... ...and maintenance operations. About This Role We’re hiring a Head of GTM + Customer Operations to operationalize and accelerate Axle...Work at officeRemote workHome office
