Sales Support Manager (Path to Account Executive)

Job Description

The Opportunity

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Imagine joining a fast-growing AI startup early, working side by side with the CEO, and learning how to sell into a $7 trillion industry from the inside.

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SUPERAGENT AI is building an AI workforce for insurance agencies. Our AI agents answer every call, follow up on every lead, train new producers and help agencies keep their customers. We already work with 100+ insurance agencies and top U.S. insurance networks, we’re backed by leading investors, and we’re growing fast.

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We’re looking for one exceptionally smart, diligent person to keep our sales engine running and to grow into an Account Executive.

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The Role (honest version)

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This job is not glamorous. You’ll book meetings, chase follow-ups, clean the CRM and make sure nothing falls through the cracks. You’ll do the work that makes every deal possible.

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In return, you’ll work directly with the CEO, who leads sales. You’ll be on real calls, hear how deals are won and lost, and learn faster than you would anywhere else. Whether you’re early in your career or bringing years of experience, how fast you grow here is up to you. Prove yourself, and you’ll be running your own demos and owning your own pipeline.

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What You Will Own

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Pipeline and meetings

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• Book, confirm and reschedule demos with agency owners and decision makers
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• Respond fast to every inbound lead and demo request
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• Follow up by phone, email, SMS and LinkedIn until there’s a clear yes or no
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CRM and data

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• Keep HubSpot clean and current: contacts, notes, call outcomes, next steps, deal stages
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• Build simple reports on meetings booked, show rates and pipeline activity
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Supporting the CEO

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• Manage the CEO’s sales calendar, task queue and follow-up reminders
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• Leverage AI to automate meeting briefs, call notes, CRM updates and follow-ups
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• Solve problems proactively. Spot what’s stuck and fix it before anyone has to ask
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Handoffs and process

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• Hand closed deals to onboarding with everything documented
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• Find gaps in how we sell and propose fixes. You won’t inherit a polished machine; you’ll help build it
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AI-first work

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• Use SUPERAGENT’s own AI tools daily and share product feedback from the front lines
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The Path to AE

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• First 3 months: Join demos to learn how we sell. Confirm appointments, follow up on the pipeline and keep the CRM spotless.
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• 3–6 months: Run discovery calls, contribute to demos and own follow-up on live deals.
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• 6–12 months: Based on performance, step into an Account Executive role with your own pipeline.
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These timelines are a guide, not a limit. If you bring experience and move fast, you’ll move up faster.

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Ideal Background

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• Experience in the insurance industry in any form: agency, carrier, broker, insurtech or software sold to insurance agencies. You understand how agencies work and how they talk
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• 2+ years in sales support, sales ops, SDR/BDR, account management, executive assistance or another fast-paced, client-facing role
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• Native or fully bilingual English, written and spoken
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• Hands-on CRM experience (HubSpot strongly preferred)
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• Very tech-savvy, comfortable with Google Workspace, Slack, dialers and AI tools
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• Confident on the phone with business owners
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Who Thrives Here

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• You work fast. You get more done in a day than most people do in a week
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• You’re sharp and you’re thorough. You don’t drop balls
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• You take ownership. If it’s on your list, it gets done
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• You want to be an AE and you’re willing to earn it
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• You learn fast without waiting for perfect instructions
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• You stay calm when things move quickly
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• You default to AI to work smarter
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Why Join SUPERAGENT

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• Work directly with the CEO and learn how a startup sells from first call to close
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• A real, defined path into an Account Executive role
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• Join early at a fast-growing AI company and see your impact immediately
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• 100% remote, US business hours
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• A team that moves fast, writes things down and supports each other
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