MEDICAL ASSISTANT

Pediatric Medical Assistant

*This position is 100% on-site.

Take the next step in your career and join the Eisner Health team! Founded in 1920, Eisner Health provides high-quality, integrated community healthcare to the underserved population in Downtown Los Angeles, Lynwood, Sherman Oaks, Panorama City, and Van Nuys. As one of the largest providers of accessible, free, or low-cost health and social services in the area, Eisner Health offers a wide variety of opportunities from which to choose. So don't delay, we are waiting to hear from you!

Position Summary & Duties:

Eisner Health is seeking a compassionate and dedicated Pediatric Medical Assistant to join our team. In this role, you will provide high-quality clinical and administrative support to pediatric providers while helping deliver exceptional care to infants, children, adolescents, and their families. The ideal candidate is passionate about working with children, thrives in a fast-paced community health setting, and is committed to delivering outstanding patient care. Responsibilities include assisting with patient examinations and procedures, administering immunizations, performing screenings, educating families, maintaining accurate medical records, and supporting both front- and back-office operations to ensure an efficient and positive patient experience.

• Greet and prepare patients for examinations, treatments, and procedures by obtaining vital signs, medical histories, and other pertinent information.
• Accurately document patient information, clinical observations, and services provided in the electronic health record (EHR).
• Assist providers during patient examinations, treatments, and procedures.
• Administer medications, immunizations, and injections in accordance with provider orders and organizational policies.
• Educate patients and families regarding medications, treatment plans, preventive care, disease management, and follow-up instructions.
• Obtain and review patient consents and ensure all required documentation is complete and accurate.
• Coordinate patient care by processing referrals, scheduling appointments, placing orders, and facilitating follow-up care.
• Collect, label, and prepare specimens for laboratory testing while ensuring proper handling and transport procedures.
• Monitor patients for adverse reactions following medications, immunizations, or treatments and promptly report concerns to the provider.
• Review patient charts for completeness and ensure test results, consult notes, and other required documentation are available for provider review.
• Maintain exam rooms, medical equipment, supplies, and emergency preparedness materials in accordance with safety and infection control standards.
• Support patient flow by assisting with discharge processes, appointment scheduling, phone calls, and other front- and back-office responsibilities as needed.
• Participate in quality improvement, productivity, compliance, and documentation initiatives to support organizational goals and regulatory requirements.
• Assist with training and onboarding of new staff members and contribute to a collaborative team environment.
• Maintain compliance with HIPAA regulations, organizational policies, and all applicable federal, state, and local healthcare regulations.
• Demonstrate flexibility by supporting various clinical functions and departmental assignments as needed.
• Provide compassionate, family-centered care to pediatric patients in a fast-paced community health setting.
• Perform pediatric screenings, including vision (Snellen) and hearing assessments.
• Prepare and administer childhood immunizations in accordance with CDC, AAP, VFC, and California Immunization Registry (CAIR) guidelines.
• Review and interpret immunization records and educate parents regarding vaccine schedules and requirements.
• Maintain knowledge of CHDP requirements and participate in required program trainings.
• Utilize standing orders and clinical protocols to support efficient and effective pediatric patient care.

Basic Qualifications:

• Must have completed a Medical Assistant program.
• Bilingual, English and Spanish language skills
• Valid CPR Certification or willing to complete a course prior to hire.
• Preferred: at least two years' experience as a medical assistant in an outpatient clinic.

Benefits:

• PTO Accrual rate of 7.08 hours per pay period (26 pay periods per year).
• 9 Paid Holidays.
• 40 hours of paid Jury Duty time per year.
• Medical, Dental, & Vision insurance (HSA eligible, PPO option available).
• Flexible Spending Accounts (Healthcare, Dependent Care, & Transportation).
• Employer-Sponsored life insurance & long term disability.
• 30 covered visits for Chiropractic or Acupuncture visits.
• 401k plan with 3% employer contribution

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.