Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Global Head of Customer Success — Retention & Growth (Remote)

Phocas Ltd

Costa Mesa, CA
  • Remote job

Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies, develop future leaders, and build cross-functional trust to make retention a company-wide priority. This leadership role requires strategic vision and operational rigor, with a focus on adoption, health scoring, risk management, and proactive customer engagement to maximize value and renewals. #J-18808-Ljbffr Phocas Ltd

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Global Head of Customer Success — Retention & Growth (Remote) in Costa Mesa, CA vacancy
  • $98.5k - $183k

     ...member of myGwork – the largest global platform for the LGBTQ+...  ...directly. Are you a customer success leader who can build a high...  ...operating model focused on retention and growth?   Do you excel at developing...  ...The position may be fully remote within the United States and... 
    Remote work
    Full time
    Contract work
    Temporary work
    Local area

    LexisNexis® Risk Solutions

    Franklin, TN
    8 days ago
  • $320k - $365k

     ...highlights of our success: ~$470M+ Annual...  ...based net revenue retention of 104%, as of December...  ..., with deals with global giants like JP...  ...meaningful results for our customers. Joining the...  ...continuous career growth: the highest rate...  ...(including US Remote)The annual Total... 
    Remote work
    Full time
    Temporary work
    Local area
    Flexible hours

    Semrush

    New York, NY
    1 day ago
  •  ...for a self-driven, growth-minded account manager...  ...track record of success to join our hybrid-remote US-based Account Management...  ...for each of your customers to guide them in...  ...customer adoption, retention, and revenue growth....  ...HR, IT, Finance, and global workforce management... 
    Remote work
    Contract work
    Work at office
    3 days per week

    Rippling

    San Francisco, CA
    4 days ago
  • JD Power in the United States is seeking a Customer Success Manager to act as a trusted advisor for a defined portfolio of automotive...  ...our software and data products, driving satisfaction, retention, and account growth. You will tailor engagement by tier, lead high-touch... 
    Remote work

    J.D. Power

    California, MO
    2 days ago
  • $250k

     ...largest and most strategic customers through a tailored...  ....What you'll doDrive growth and retention for your book of...  ...HR, IT, Finance, and global workforce management...  ...stakeholders through remote meetingsNegotiate and...  ...teams to ensure customer success and secure long-term... 
    Remote work
    Contract work
    Work at office
    3 days per week

    Rippling

    New York, NY
    2 days ago
  • Phocas Software is seeking a visionary Head of Customer Success to own GRR and drive proactive retention across regions. You will design scalable CS methodologies,...  ...requires strategic oversight, operational rigor, and global collaboration to scale our CS organization and... 
    Remote job

    Phocas Software

    Costa Mesa, CA
    4 days ago
  •  ...leading SaaS company is seeking a Customer Success Manager to ensure clients achieve...  ...client relationships, driving retention and upsell opportunities, and collaborating...  ...industry while working in a remote-first environment with ample growth opportunities. J-18808-Ljbffr... 
    Remote job

    TaxPlanIQ

    Mission, KS
    2 days ago
  • EULER is seeking a Head of Customer Success to own the strategy and execution of our post-sale experience, reporting...  ...'ll inherit a growing CS team and drive the retention and expansion engine that powers Euler's next growth phase, partnering with Sales, Product, and Engineering... 
    Remote job

    EULER

    New York, NY
    1 day ago
  • $201k - $259k

    New York, NYCustomer Success /Full Time /HybridAbout UsThink...  ...is seeking an experienced Head of Global Enterprise Customer Success to own the success...  ...driving long-term adoption, retention, and expansion. As the...  ...supporting long-term account growth and customer success.... 
    Full time
    Work at office
    Night shift
    Weekend work

    Canary Technologies

    New York, NY
    4 days ago
  • Lexia Learning seeks a Growth and Retention Account Executive to drive new business and long-term customer success across our California-dedicated territory. You will engage district...  ...manage a robust pipeline in Salesforce. Remote-first work with reliable internet is... 
    Remote job

    Lexia Informatics Inc.

    New York, NY
    1 day ago
  •  ...must reside in California position is fully remote, US. You must reside and work within CA...  ...position. Overview Lexia seeks a dynamic Growth and Retention Account Executive to drive new business and long-term customer success across our Los Angeles County territory. This... 
    Remote work
    Permanent employment
    Shift work
    Night shift

    Lexia Informatics Inc.

    New York, NY
    1 day ago
  •  ...Head Of Customer Success At GoGlobal, the Head of Customer Success owns the...  ...onboarding, strong adoption, high retention, and a single-threaded...  ...as the business grows. Global Partner Network Management...  ...based on client demand and growth, putting forward hiring and... 
    Remote work
    Contract work
    Local area

    Go Global

    United States
    22 hours ago
  •  ...The Fountain Group is seeking a Customer Success Manager for a prominent client. This is a fully remote, 1-year assignment with potential to extend based on performance...  ..., monitor performance, and collaborate with growth teams to recommend solutions. #J-18808-Ljbffr
    Remote work

    The Fountain Group

    United States
    10 hours ago
  • $230k - $290k

     ...promising AI companies globally and named one of...  ...ImpactWe are looking for a Head of Customer Success & Account Management...  ...has carried retention and expansion targets...  ...without linear headcount growth. You will be a player...  ...few days a week), but remote candidates will also... 
    Remote work
    Full time
    Work at office
    Relocation

    Inworld AI

    Mountain View, CA
    5 days ago
  • $1,000 per month

     ...person team operates from three global offices (Austin, Texas; Sao...  ..., Tesla, and WeWork. As the Head of Sales & Customer Success at Handoff, you will: Scale Revenue Growth: Build and scale a high-performing...  ...upsell opportunities, retention, and achieving net dollar retention... 
    For contractors
    Local area
    Flexible hours

    Handoff

    Austin, TX
    2 days ago
  • TUMI is looking for an experienced Global Marketing Director to spearhead its worldwide marketing...  ...pivotal role will focus on driving brand growth, enhancing consumer engagement, and...  ..., combining four days on-site with one remote day each week. If you have a strong background... 
    Remote work
    Worldwide
    1 day per week

    TUMI

    New York, NY
    2 days ago
  •  ...ShopMy is hiring a Shopper Growth Leader to own the full-funnel strategy for acquiring,...  .... You will manage the shopper growth and retention budget, and lead the initial two-person team...  ...outcomes for a consumer app at a remote-first company with an NYC HQ. #J-18808-... 
    Remote work

    Jobleads-US

    New York, NY
    2 days ago
  • Jorie AI is seeking a Client Success Director to own strategic relationships for healthcare clients after implementation. You will drive client satisfaction, retention, growth, and adoption of Revenue Cycle Management and AI-powered solutions, partnering with healthcare... 
    Remote job

    Jorie AI

    Oak Brook, IL
    3 days ago
  •  ...Hire Overseas is seeking an Internal Head of Customer Success to own the client success function from day one. You will design processes, own client relationships, and drive retention and expansion in a small, fast-moving environment. You will operate with high autonomy... 
    Remote job
    Overseas

    Jobleads-US

    Seattle, WA
    5 days ago
  •  ...a defined region. You will lead inside sales, drive client retention, growth, and plan execution while coordinating with sales, operations...  ...communication, and the ability to travel up to 25%. You may work remotely from anywhere in the U.S. #J-18808-Ljbffr UnitedHealth... 
    Remote job

    UnitedHealth Group

    Eden Prairie, MN
    3 days ago
  • New York Life is seeking an Associate Account Executive to manage a portfolio of 250-499 lives with a focus on retention, growth and service. You will partner with clients and brokers to support renewals, negotiate terms and identify upsell opportunities. The role offers... 
    Remote job

    New York Life

    New York, NY
    3 days ago
  • $100k

     ...Manager to own a book of business across K-12 districts, driving retention, growth, and renewals. You’ll identify expansion opportunities,...  ...maintain executive sponsorship across your portfolio. The role is remote across the United States with travel up to 25% and a base... 
    Remote job

    Onflo

    New York, NY
    3 days ago
  •  ...a fast-growing U.S.-based digital marketing company, is seeking an experienced Senior Customer Success Manager to own key client relationships and drive retention. This fully remote role reports to leadership and emphasizes proactive engagement, strategic conversations... 
    Remote job

    Hire Emerald

    New York, NY
    1 day ago
  •  ...Customer Success Manager, Global Security Company: Skopenow Location: Remote or New York City (Hybrid/In-Office) Hours: 9:00 AM –...  ...York City, Skopenow is a high-growth, venture-backed technology...  ...their operational goals. Retention & Growth Own renewal and... 
    Remote work
    Full time
    Work at office
    Worldwide

    Skopenow

    United States
    4 days ago
  • Fuser LLC is seeking a Customer Success Manager to ensure successful adoption and ongoing retention of our EV charging software platform. You will manage post-sales relationships, drive value, and pursue expansion opportunities. The role requires strong communication,... 
    Remote job

    Fuser LLC

    New York, NY
    2 days ago
  • Binance is seeking a results-driven Growth Marketing lead to optimize user growth strategies across its global ecosystem from the United States. You will own full-funnel...  ..., and establish metrics to measure CAC, LTV, retention, and conversion, coordinating with product,... 
    Remote job
    Local area

    Binance

    New York, NY
    1 day ago
  •  ...Enterprise Account Management to lead the enterprise account team and drive revenue retention, expansion, renewals, and net revenue growth across Keeper’s global enterprise base. This 100% remote role offers a hybrid option for national locations and requires a seasoned... 
    Remote job

    Keeper Security, Inc.

    Chicago, IL
    2 days ago
  • OKTOBER is hiring an entry-level Associate for email retention in a remote-first setup. You will own copywriting for pod accounts (5-6), manage...  ...direction over time. This path offers a structured growth track from Associate to Retention Manager, with access to tools... 
    Remote job

    OKTOBER

    New York, NY
    1 day ago
  •  ...Inc. is hiring a CRM & Lifecycle Manager II to join the Growth Marketing team within Marketing and drive lifecycle campaigns at global scale. You will define strategies for onboarding, engagement, and retention across email, push, in-app, and SMS, partnering with Product... 
    Remote job

    Coinbase

    New York, NY
    2 days ago
  • $100k - $125k

    Ladders seeks a Global Relationship Manager to nurture strategic client relationships and shape commercial opportunities...  ...issues, drive deal momentum, and apply data-driven growth planning in a business services context. Remote - US based candidates only; compensation ranges from... 
    Remote job

    Ladders

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Global Head of Customer Success — Retention & Growth (Remote). Be the first to apply!