Global Head of Customer Success — Retention & Growth (Remote)
Phocas Ltd
- Remote job
Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies, develop future leaders, and build cross-functional trust to make retention a company-wide priority. This leadership role requires strategic vision and operational rigor, with a focus on adoption, health scoring, risk management, and proactive customer engagement to maximize value and renewals. #J-18808-Ljbffr Phocas Ltd
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New York, NYCustomer Success /Full Time /HybridAbout UsThink... ...is seeking an experienced Head of Global Enterprise Customer Success to own the success... ...driving long-term adoption, retention, and expansion. As the... ...supporting long-term account growth and customer success....SuggestedFull timeWork at officeNight shiftWeekend work$1,000 per month
...person team operates from three global offices (Austin, Texas; Sao... ..., Tesla, and WeWork. As the Head of Sales & Customer Success at Handoff, you will: Scale Revenue Growth: Build and scale a high-performing... ...upsell opportunities, retention, and achieving net dollar retention...SuggestedFor contractorsLocal areaFlexible hours- StarRez is seeking a Director of Customer Success to lead our global CS teams across StarRez, College Pads, and future acquisitions. You will focus on retention, renewals, and driving adoption across all platforms and regions. You will manage cross-functional collaboration...Remote job
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...caring environment forms a global community that celebrates diversity... ...professional and personal growth, all while valuing your... ...of Senior Director, Head of Customer Success, and you will lead the strategy... ...customer, driving loyalty, retention, advocacy, and growth while...Remote workFull timeTemporary workWork at officeLocal area- ...elite early career professionals, is seeking an Account Manager to strengthen relationships, drive retention, and uncover growth within existing client bases. This remote U.S. role offers travel up to 20% and a collaborative environment. The ideal candidate has 4-6 years...Remote job
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...team is seeking a Global Partnerships... ...into the Global Head of Partnerships, Retention, and work with key... ...are critical to success. The candidate should... ...for growth and retention.... ...other, or with customers and partners, three... ...work from home or remotely. We work hard to...Remote workContract workWork at officeWork from home3 days per week$143k - $196k
...to have a positive global impact while... ...priorities, and database growth for our entire... ...acquisition through retention. As a strategic business... ...(MCE) and our new Customer Data Platform (CDP... ...position. The successful candidate is... ...the remaining days remote. Specific onsite days...Remote workFull timeCasual workWork at officeImmediate startWork from homeFlexible hoursShift work2 days per week3 days per week- ...0, we've grown into a global learning community with... ...for an experienced Customer Retention Manager to help us build... ...This is a full-time, remote role with a working schedule... ...sustainable business growth. You'll take... ...Sales, Finance, Customer Success, Billing, and Operations...Remote workFull timeWorldwide
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...largest and most successful law firms. Elite has... ...innovation and growth. Learn more at elite... ...and experienced Global Client Director to... ...account management, and customer engagement to... ...Arrangement : Remote Responsibilities... ...satisfaction, retention, and growth....Remote workFull timeFlexible hoursShift work$192.5k - $240.6k
...enables the largest global deployments.... ...that impacts the customer. We deliver the only... ...Uniphore’s Customer Success team, the Director... ...renewals rate, net retention, adoption, customer... ...and driving growth and adoption of SAAS... ...CA - Los Angeles - Remote (inactive)Uniphore...Remote workFull timeCasual work- Cordance is seeking a Manager, Customer Success to lead a high-performing CS team focused on retention, expansion, and customer outcomes across the portfolio. This hands... ...Sales, Product, and Finance to drive revenue growth. The role emphasizes people development,...
$106.3k
...Location — Remote or in-person (Canada, except... ...is a thriving global community of passionate... ...to the collective success of the... ...challenges with a growth mindset and take ownership... ...the world exceed customer expectations through... ...'re looking for a Retention Partner Manager to...Remote workFull time$216k - $276k
...accelerate cash flow. High-growth companies like Cursor and... .... Tabs is hiring a Head of Customer Success to lead our CS function as... ...You’ll run the team, own how retention and expansion actually get... ...the job description for any remote or hybrid options. What...Remote workFull timeContract workWork at office$192.5k - $240.6k
...than 2,000 businesses globally, and recognized on the... ...member of Uniphore's Customer Success team, the Director of... ...gross renewals rate, net retention, adoption, customer... ...Consultancy and driving growth and adoption of SAAS... ...- CA - Los Angeles - Remote (inactive) Uniphore...Remote workCasual work$160k
...ease. To date, Ignition customers have managed... ...the platform. Ignition’s global workforce spans Australia... ...Location: This is a global, remote role, open to candidates... ...point of collaboration for growth marketing efforts,... ...Oriented: Demonstrated success in setting and achieving...Remote workLocal areaWork from homeFlexible hours$132k - $170k
...responsible for both client retention as well as growth through contract... ...of increased customer satisfaction and an... ...with evidence of prior success in SalesStrong demonstration... ...20,000 associates globally who support over 13,... ....SummaryLocation: Remote - New YorkType: Full...Remote workFull timeContract workWorldwide$137.9k - $246.35k
***This is a remote position. You may work from... ...technology and unparalleled customer service.As a Global Account Manager, you... ...new business and retention activity and sales... ...to revenue growth, partnering closely... ...development, and customer success teams to ensure alignment...Remote workFull timeTemporary workWork at officeWork from homeHome officeFlexible hours$2,800 - $3,500 per month
Client Relations Director - Global Hiring 3 days ago Be among the first 25 applicants... ...Africa, LATAM, UAE Work Location: Remote Role Overview Insights Prep is... ...accounts, mentoring teams, and driving retention and revenue growth. This role will act as the executive...Remote workFull time$180k - $300k
...evolving world. As a premier global asset management organization... ...within a diversified, global growth mandate.Analytical ownership of... ...Maryland, Colorado, Washington and remote workers$180,000.00-$300,000.00... .... We believe our continued success depends upon the equal treatment...Remote workFull timeApprenticeshipWork at officeLocal areaWork from home1 day per week- ...have a proven track record in executing client strategies and building strong partnerships in the biopharmaceutical industry, with over 10 years of global leadership experience. A compelling culture supports professional growth and exceptional teamwork. #J-18808-LjbffrRemote work
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...Global Account Director Are you a strategic, growth-minded leader who thrives at the intersection... ...account plans that balance retention, expansion, and... ...recommendations. To Be Successful You Will Have Experience... ...for Diversity", "Best Remote Employer", "Best Large...Remote work
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