V105 - Legal Assistant | Legal Support Coordinator & Intake Assistant

We are seeking a dedicated and detail-oriented Legal Assistant to join Job Duck and support a dynamic legal team in delivering exceptional client service. In this role, you will be a key point of contact for clients, helping guide them through important processes with empathy, professionalism, and clarity. You will play a vital role in maintaining organized workflows, ensuring timely communication, and supporting case progression through administrative and legal tasks. The ideal candidate thrives in a fast-paced environment, communicates with warmth and confidence, and takes initiative to complete tasks independently while collaborating effectively with a team. This is an excellent opportunity for someone who is personable, proactive, and passionate about helping others feel supported during critical moments. Monthly Compensation: 1,150 to 1,220 USD Responsibilities File auto insurance and health insurance claims Maintain calendars, schedule appointments, and manage administrative tasks Draft, proofread, and send legal documents and correspondence Support case preparation and ensure documentation is properly organized Forward attorneys’ emails and faxes to paralegals Obtain key documentation such as police reports, insurance policies, and settlement paperwork Assist in guiding clients through contract processe Perform legal background checks and conflict checks Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals Communicate with clients and providers via phone and email Requirements Timezone: EST (Eastern Standard Time) Schedule: Monday to Friday, 9:00 AM to 6:00 PM Experience supporting legal teams or administrative functions preferred Strong written and verbal communication skills in English Ability to manage multiple priorities and meet deadlines Comfortable handling client-facing interactions with professionalism and care Required Tools and Systems CRM: Lead Duckit VoIP: APAD Internal Communication: Microsoft Teams Email and Calendar: Microsoft Outlook Required Skills Strong interpersonal and communication skills High level of empathy, patience, and emotional intelligence Detail-oriented with strong organizational skills Ability to prioritize tasks and manage time effectively Proactive mindset with the ability to take initiative Ability to work independently and as part of a team Professional and personable demeanor with a non-robotic communication style Strong problem-solving skills and adaptability Ability to build trust and rapport with clients Work Shift: 9:00 AM - 6:00 PM [EST][EDT] (United States of America). Languages: English, Spanish. #J-18808-Ljbffr