MEDICAL OFFICE CLERK

Job Description

Job Description

General Infomatics, Inc. is a trusted partner to U.S. government agencies nationwide, delivering program support, healthcare services, strategic technology solutions, and knowledge management under the highest standards of integrity and excellence. At our core, we believe our greatest strength is our people - talented individuals from all walks of life who share a commitment to service. We are especially proud to champion veterans, transitioning personnel, military spouses, and military families, offering meaningful careers where their sacrifice and skills are recognized and valued.

We are looking for MEDICAL OFFICE CLERKS for a full time, civil contract position at Whiteman AFB, MO (Monday to Friday from 0730 to 1630)

SUMMARY

This position provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. program assistant services in a wide range of organizational and business operations including but not limited to performing data collection, computation, interpretation, and presentation. Main responsibilities and duties include but are not limited to:

• Greeting patients/visitors at a front desk, information center, or office setting. Checks patients in and out using the electronic health system.
• Answering the main office phone line. Directing telephone calls to the appropriate section for assistance. Taking messages as required.
• Arranging and scheduling medical appointments; determining patient eligibility for services.
• Obtaining updates and filing medical records as needed. Explaining/processing intake forms.
• Organizing and researching patient records, extracting needed information, and reviewing records for completeness, accuracy, and consistency within established guidelines.
• Initiating and locating patient medical records as needed and ensuring the arrival of medical records before appointment(s).
• Obtaining documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performing other administrative and clerical duties in support of medical care and operational support.
• Creating appointment schedules and templates in the patient appointment computer system.
• Performing medical data entry from the MHS-GENESIS into the electronic health record.
• Conducting end-of-day process at close of business and resolving any delinquent or pending appointments in the computer system.
• Tracking and assisting with tracking, diagnostic testing results. Providing hard copy results or entering requests for telephone consultation with appropriate staff members.

QUALIFICATIONS, SKILLS AND REQUIREMENTS

• A fully qualified typist with a minimum of 50 WPM is required.
• General medical ethics, telephone etiquette, and excellent communication and customer service skills.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Ability to communicate effectively, both orally and in writing.
• Education. High school diploma or General Educational Development (GED) equivalency.
• Medical terminology desired.
• Experience. At least 6 months of experience in office setting.

UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:

• Armed Forces Health Longitudinal Technology Application (AHLTA)
• Composite Health Care Systems (CHCS) and/or MHS GENESIS
• Defense Enrollment Eligibility Reporting System (DEERS).
• Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system.
• Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.
• Work Environment/Physical Requirements. The work is primarily sedentary. However, there
  may be some physical demands. Requirements include prolonged walking, standing, sitting, or
  bending.
  

SALARY AND BENEFITS

• $18.63 an hour
• Comprehensive benefits package to include Medical, Dental, Vision, Employee Referral Bonuses, Paid Time-Off (PTO), Life Insurance, AD&D Insurance, Long/Short Term Disability Insurance, 401(K) Plan, Paid Holidays and sick leave.

Come join our team!

We encourage our Veterans and Military Spouses to apply and self-identify during the recruitment process.

Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.

General Infomatics (GI) is a minority-owned, Service-Disabled Veteran Owned Small Business (SDVOSB), headquartered in McLean, VA. We are ISO 9001:2008 Quality Management System (QMS) Certified.

Gold Hire Vets Medallion - Department of Labor

Member of the Military Spouse Employment Partnership - Department of Defense

Discover the Talent Program - Hire our Heroes - US Chamber of Commerce Foundation

Certified V3 (Virginia Values Veterans) Company - Commonwealth of Virginia

Equal opportunity/Affirmative action employer

Must be able to pass a US government security investigation and a thorough job verification.

Please make sure your resume is accurate and updated when you apply for this job. As part of our recruiting process, we will ask applicants to authorize a thorough job verification. Omitted jobs, falsified dates, or any type of misrepresentation will automatically disqualify the candidate.