Receptionist

Job Description

Job Description

About Company:

Founded in 1990, AI Signal Research, Inc. (ASRI) is a trusted provider of advanced technical services and support products to the aerospace and defense communities. Our services include Test Services & Range Operations, Engineering & Test Solutions, Emerging Technologies Support, Logistics Support, and Acquisition & Program Management Support. As a world leader in services and solutions for the U.S. Government, ASRI offers the ability to work on dynamic, complex tasks that advance critical missions. 

When you join us, you become part of a team aiming to achieve the extraordinary, together. We believe that our people are our greatest asset. We are committed to doing what’s right for our customers and employees to ensure our shared success!

About the Role:

The Receptionist serves as the first point of contact for clients, visitors, and employees, playing a crucial role in creating a welcoming and professional environment. This position is responsible for managing multi-line phone systems efficiently, ensuring all calls are answered promptly and directed appropriately. The Receptionist will perform a variety of general administrative duties, including greeting clients, handling correspondence, and maintaining office organization. By managing multiple phone lines and operating office equipment such as copy machines, the Receptionist supports smooth daily operations. Ultimately, this role contributes significantly to the overall efficiency and positive image of the organization through excellent communication and organizational skills.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience as a receptionist or in a similar administrative role.
• Proficiency in handling multi-line phone systems and general office equipment.
• Strong phone etiquette and communication skills.
• Ability to manage multiple tasks efficiently and maintain a professional demeanor.

Required Qualifications:  

• U.S. Citizenship. 
• Ability to obtain security clearance. 
• Ability to obtain unescorted access to Redstone Arsenal; special permits, certifications and government authorizations required by ASRI’s contracts with the government. 
• Ability to lift up to 25 pounds on an occasional basis. 
• Must possess a good driving record.
• Excellent organizational skills.
• Experience with office software such as Microsoft Office Suite (Word, Excel, Outlook).

Preferred Qualifications:

• Associates or Bachelor's degree.
• Familiarity with ADP and Costpoint.
• Familiarity with scheduling and calendar management tools.
• Previous experience in a fast-paced office environment.
• Basic knowledge of administrative and clerical procedures.

Responsibilities:

• Answer and manage multiple phone lines using a multi-line phone system, ensuring calls are routed correctly and messages are accurately recorded.
• Greet employees, clients, and visitors warmly, providing assistance and directing them to the appropriate personnel or departments.
• Ensure that all visitors register in the I Receptionist system.
• Perform general office duties including filing, copying, faxing, and maintaining office supplies and equipment maintaining strict confidentiality.
• Support Human Resources as needed.
• Assist with employee moral initiatives.
• Maintain a clean and organized reception area to create a professional and inviting atmosphere.
• Coordinate incoming and outgoing mail and deliveries, and assist with scheduling appointments and meetings as needed.

Skills:

The required skills such as multi-line phone management and phone etiquette are essential for handling high volumes of calls professionally and efficiently, ensuring callers receive timely and accurate assistance. Receptionist duties and general office skills enable the candidate to perform a wide range of administrative tasks that keep the office running smoothly. Proficiency with copy machines and other office equipment supports daily operational needs, reducing downtime and improving productivity. Greeting employees and clients with professionalism and warmth helps establish a positive first impression and fosters a welcoming environment. Together, these skills allow the Receptionist to balance multiple responsibilities effectively while maintaining excellent communication and organizational standards.

Comments:  Compliance with health mandates as dictated by the contract may be required as condition of employment.  Drug and Alcohol Testing is a condition of employment.