Individual Giving Manager

Position: INDIVIDUAL GIVING MANAGER

Reports to: DIRECTOR OF DEVELOPMENT

Status/Schedule: As a key member of our Development team, this role is hybrid, with two days per week in the office and a mix of field-based work. You’ll engage directly with donors, partners, and the community. Occasional evenings and weekends are expected to support events and relationship-building efforts.

Location: Hybrid- CASA of Los Angeles, Edelman Children’s Court, Monterey Park, CA

VISION STATEMENT

CASA/LA’s vision is a Los Angeles in which all children and families impacted by the child welfare and juvenile justice systems have equitable access to the resources and support they need to thrive.

ORGANIZATON MISSION

CASA of Los Angeles organizes the community to take action and advocate for children and families in LA County’s overburdened child welfare and juvenile justice systems. Through an intentional, restorative and culturally responsive lens, we train committed, consistent and caring adults who take action by providing strength-based advocacy and equitable access to resources and life-affirming connections. CASA/LA strengthens our community, ensuring that children and families have what they need to thrive.

POSITION OVERVIEW

The Individual Giving Manager reports to the Director of Development and will have primary responsibility for leading CASA/LA’s individual giving efforts, setting strategy and executing fundraising campaigns for sustaining and growing the number of annual donors, the size of individual gifts, and converting annual donors to major donors. This individual will spend the majority of time identifying, cultivating, soliciting, and stewarding individual donors. They will be responsible for working closely with their supervisor and CASA staff members to promote the acquisition of individual gifts and to coordinate those efforts.

DUTIES & RESPONSIBILITIES

PORTFOLIO AND REVENUE MANAGEMENT

• Manage a portfolio of individual donors and prospects with defined annual revenue and activity goals.
• Maintain a forward-looking pipeline that supports annual and multi-year revenue targets.
• Track progress toward portfolio goals using CRM reporting and pipeline management tools.

INDIVIDUAL GIVING STRATEGY

• Develop and execute individualized cultivation, solicitation, and stewardship strategies designed to increase retention and upgrade giving levels, moving donors towards major giving.
• Create strategies around and manage monthly giving, Donor Advised Funds and planned giving.
• Collaborate with DOD to design annual individual giving campaigns and year-round donor engagement strategies.

MOVES MANAGEMENT AND DONOR ENGAGEMENT

• Play a lead role in reaching out to donors and prospects, conducting regular outreach in coordination with the CEO, DOD, and board members.
• Initiate and maintain relationships with donor prospects and donors, engaging in a level of planned cultivation and solicitation activity to ensure achievement of fundraising goals.
• Prepare briefing materials, talking points, and engagement strategies to support leadership, volunteer, and staff fundraising efforts.
• Create coordinated and meaningful stewardship experiences that align with CASA LA’s mission and values.
• Attend all CASA/LA events and represent CASA/LA at community events and other occasions to interact with current and potential supporters and to provide an exceptional donor experience.

PROSPECTING AND DATA MANAGEMENT

• Identify potential donors, through research, networking, events, and volunteer engagement.
• Maintain accurate donor and prospect records in the CRM. Ensure timely entry of interactions and relationship updates.
• Work closely with Development Associate to support reporting and data integrity.
• Regularly monitor donor engagement and portfolio activity to support achievement of individual giving revenue goals.

OTHER

• Supports cross-departmental efforts to identify engagement opportunities that build a culture of philanthropy across the organization.
• Completes special projects as assigned and required.

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

• Maintain a safe work environment and confidentiality at all times
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• Organize and prioritize multiple activities to meet external and internal deadlines
• Maintain a professional demeanor that reflects positively on the organization
• Demonstrate respect and courtesy toward colleagues, volunteers, and community partners
• Thrive in a collaborative, team-oriented environment
• Respond in a timely manner to communications
• Perform other duties as assigned

REQUIRED QUALIFICATIONS

• At least 3 years of successful experience in non-profit fundraising with demonstrated success in the cultivation, stewardship, and solicitation of individual donors.
• Experience managing a donor portfolio and working toward defined fundraising goals.
• Proven experience creating successful giving programs, including but not limited to annual appeals and monthly giving campaigns.
• Demonstrated experience in building authentic donor relationships.
• Exceptional interpersonal skills, with the ability to connect with and develop relationships with a wide range of individuals. A high level of comfort in reaching out to colleagues and prospects alike to establish contact and develop relationships.
• Excellent oral and written communication skills.
• Ability to understand and articulate the mission, programs, and activities of CASA/LA.
• Ability to accomplish projects with little supervision; Strong project management skills, including exceptional attention to detail.
• Adaptability, flexibility, and resourcefulness in setting priorities and managing resources in a fast-paced and ever-changing environment.
• Proficiency with Microsoft Office and donor database systems. Some evening and weekend work will be required to successfully meet the job responsibilities.
• Bachelor’s degree in Communications, Marketing, Nonprofit Management, Business, or a related field preferred.

ADDITIONAL REQUIREMENTS

• Reliable transportation for meetings and fundraising events
• Valid California Driver’s License and proof of auto insurance
• Ability to pass a background check

COMPENSATION & BENEFITS

Compensation:

• $70,000-80,000 Full-time or Part-time, Exempt or Non-Exempt (based on experience and role scope). Final starting rates will be based on experience, skills, internal equity, and market factors.

Benefits include:

• Health, dental, and vision insurance options
• Retirement savings plan
• Paid time off and holidays
• Opportunities for professional development and growth within the organization

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

• Time will be spent in the office and out in the field and could involve intermittent physical activities, including standing, bending, reaching, sitting, speaking, and walking.
• The CASA/LA office is an open office layout. Candidates will be working in a shared space with varying levels of noise and foot traffic.

CASA of Los Angeles is an Equal Opportunity Employer and is committed to fostering diversity and inclusion.

CASA of Los Angeles promotes equal opportunity for all employees and applicants. In doing so, we comply with local, state, and federal laws and regulations to ensure an equal employment opportunity for everyone. We don’t discriminate in employment opportunities or practices on the basis of race, ancestry, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, citizenship, military service obligation, veteran status or any other basis protected by federal, state or local laws. Our policies and personnel practices are intended to ensure that all of us are treated equally with regard to recruiting, hiring, and advancement, and our decisions on employment are made to further the principle of equal employment opportunities for employees.