Physician Scheduler Emergency Department Manhattan

Compassionate care, uncompromising service and clinical excellence – that’s what our patients have come to expect from our clinicians. Kindred at Home, a division of Kindred Healthcare Inc., is the nation’s leading provider of comprehensive home health, hospice, and non-medical home care services.

Kindred at Home, and its affiliates, delivers compassionate, high-quality care to patients and clients in their homes or places of residence, including non-medical personal assistance, skilled nursing and rehabilitation and hospice and palliative care. Our caregivers focus on each unique patient to deliver the appropriate care and emotional support to our patients and their families.

The INTAKE COORDINATOR is responsible for the overall coordination of Agency referrals for Medicare and non-Medicare clients under the direct supervision of the Branch Director or Centralized Intake Director. The Intake Coordinator is a resource person for referral sources and works closely with other members of the team to ensure adequate coordination and transition occurs to home health and hospice services. The Intake Coordinator should have extensive knowledge of the regulatory guidelines governing home health and hospice admissions.

CLINICAL

• Receive referrals from physicians, facilities and staff and enter referral in Homecare Homebase (HCHB). Clearly identify who called in the referral.
• Ensure all demographic information is accurate on the referral form based on eligibility (Medicare and non-Medicare requirements).
• Enter Non-Admit information into HCHB with details in coordination notes if no visit was made. Communicates Non-Admit status to referral sources and/or Sales Managers along with the reason for Non-Admission.
• May be required to perform patient visits and /or participate in on-call rotation.
• Function as staff nurse PRN if applicable.

ADMINISTRATIVE

• Follow up on automated eligibility alerts.
• Communicates with the Billing Manager if the insurance carrier is not Medicare to ensure verification of benefits occurs. Communicates benefit information with referral source as necessary.
• Scans referral paperwork into HCHB timely to ensure that it is made available to field staff.
• Communicates acceptance of referrals clearly with referral sources.
• Dedicated to Hope, Healing and Recovery
• Review and follow up on entitlement verification issues.
• Update Homecare Homebase (HCHB) and computer software as necessary

Required Skills

• Graduate of an approved school of professional nursing, RN or LVN / LPN and licensed in the state in which he / she currently practices.
• Must possess a minimum of two years’ experience in the health care industry and one year experience in home health.
• Experience with Intake responsibilities and working with a multi-location agency.
• Must be currently licensed in the State of employment if applicable.

Required Experience

Qualifications:

• Graduate of an approved school of professional nursing, RN or LVN / LPN and licensed in the state in which he / she currently practices.
• Must possess a minimum of two years’ experience in the health care industry and one year experience in home health.
• Experience with Intake responsibilities and working with a multi-location agency.
• Must be currently licensed in the State of employment if applicable.