V105 - Legal Assistant | Legal Support Coordinator & Intake Office Assistant I

Job Duck Legal Assistant

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.

As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!

Job Description:

We are seeking a dedicated and detail-oriented Legal Assistant to join Job Duck and support a dynamic legal team in delivering exceptional client service. In this role, you will be a key point of contact for clients, helping guide them through important processes with empathy, professionalism, and clarity. You will play a vital role in maintaining organized workflows, ensuring timely communication, and supporting case progression through administrative and legal tasks. The ideal candidate thrives in a fast-paced environment, communicates with warmth and confidence, and takes initiative to complete tasks independently while collaborating effectively with a team. This is an excellent opportunity for someone who is personable, proactive, and passionate about helping others feel supported during critical moments.

Monthly Compensation: 1,150 to 1,220 USD

Responsibilities include, but are not limited to:

• File auto insurance and health insurance claims
• Obtain key documentation such as police reports, insurance policies, and settlement paperwork
• Forward attorneys' emails and faxes to paralegals
• Support case preparation and ensure documentation is properly organized
• Perform legal background checks and conflict checks
• Assist in guiding clients through contract processes
• Communicate with clients and providers via phone and email
• Maintain calendars, schedule appointments, and manage administrative tasks
• Draft, proofread, and send legal documents and correspondence
• Screen, direct, and prioritize incoming calls and emails for attorneys and paralegals

Requirements:

• Timezone: EST (Eastern Standard Time)
• Schedule: Monday to Friday, 9:00 AM to 6:00 PM
• Experience supporting legal teams or administrative functions preferred
• Strong written and verbal communication skills in English
• Ability to manage multiple priorities and meet deadlines
• Comfortable handling client-facing interactions with professionalism and care

Required Tools and Systems:

• CRM: Lead Duckit
• VoIP: APAD
• Internal Communication: Microsoft Teams
• Email and Calendar: Microsoft Outlook

Required Skills:

• Strong interpersonal and communication skills
• High level of empathy, patience, and emotional intelligence
• Detail-oriented with strong organizational skills
• Ability to prioritize tasks and manage time effectively
• Proactive mindset with the ability to take initiative
• Ability to work independently and as part of a team
• Professional and personable demeanor with a non-robotic communication style
• Strong problem-solving skills and adaptability
• Ability to build trust and rapport with clients

Work Shift:

9:00 AM - 6:00 PM [EST][EDT] (United States of America)

Languages:

English, Spanish

Ready to dive in? Apply now and make sure to follow all the instructions!

Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.

Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.