Sr Business Systems Analyst

Job Title

Sr. Business Systems Analyst

Job Description

Powering the world's payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You'll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

As a Sr. Business Systems Analyst in Omaha, NE, you will join a diverse, passionate team, dedicated to powering the world's payments ecosystem!

Job Summary: Analyzes business problems to be solved with automated systems and leads system-based projects and implementations from intake through completion. Provides technical expertise in identifying, evaluating, configuring, and delivering cost-effective solutions that meet business and user requirements. Serves as a key liaison between business stakeholders and technical teams to translate needs into clear system requirements, user stories, and implementation plans.

Configures system settings and options; plans and executes unit, integration, and user acceptance testing; and creates specifications to support system enhancements and implementations. Designs and documents detailed solutions for automated systems and provides consultation and guidance to business users. Works closely with cross-functional teams to address business process and system issues across multiple enterprise platforms.

Job Responsibilities

• Serves as the primary interface and liaison between business users and technical or development teams during system projects, enhancements, and implementations.
• Leads and manages system-based projects and implementations, including planning, execution, testing, and go-live support.
• Works closely with business partners to elicit, review, analyze, and document business needs, translating them into user stories, functional requirements, and technical specifications.
• Defines system and functional requirements and ensures they are clearly documented, reviewed, and approved by stakeholders.
• Develops specifications, data models, and configuration documentation to support product development or application implementations.
• Collaborates with technical teams to ensure requirements are understood and solutions are delivered as intended.
• Creates detailed test cases based on requirements and specifications; coordinates and executes unit, integration, and user acceptance testing; analyzes and documents results.
• Supports post-implementation activities, including issue resolution, enhancements, and continuous process improvement.
• Provides consultation and guidance to users on system capabilities, processes, and best practices.
• Works with cross-functional and linked teams to address business process or system issues.
• Understands and adheres to all corporate policies, including but not limited to the ACI Code of Business Conduct and Ethics.
• Performs other duties as assigned.

Knowledge, Skills and Experience Required for the Job

• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 5 years of related experience as a Business Systems Analyst or in a similar role.
• Experience working directly with business stakeholders to define requirements and translate them into system solutions.
• Strong analytical, problem-solving, and documentation skills.
• Experience creating user stories, functional specifications, and test cases.
• Ability to manage multiple initiatives and work effectively with cross-functional teams.
• Proficiency in at least one of the following enterprise platforms:
• Oracle Fusion (ERP and/or HCM)
• Jira
• Salesforce

Preferred Knowledge, Skills and Experience Needed for the Job

• Willingness and ability to work across multiple systems and tools as needed.
• Experience leading or supporting system implementations, upgrades, or large-scale enhancements.
• Familiarity with Agile and/or waterfall project methodologies.
• Experience partnering with both technical teams and non-technical business users.

Work Environment

• Standard work environment
• Majority of time spent on PC (Phys. Req.)

Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future.

In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment.

ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally.