Development Operations Coordinator

Job Description

Job Description

Benefits:

• 100% Employer Paid Medical Insurance
• 100% Employer Paid Dental Insurance
• Health Reimbursement Arrangement
• 401(k)
• Company parties
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Join Our Team

At Plummer Youth Promise, we believe every young person deserves permanent relationships, opportunities to thrive, and a supportive community. Our Development team plays a critical role in making that vision possible by building meaningful relationships with donors, volunteers, and community partners.

We're looking for an organized, detail-oriented, and data-driven Development Operations Coordinator who enjoys creating efficient systems, managing fundraising data, and supporting a collaborative team. If you love solving problems, improving processes, and using data to tell a story, we'd love to meet you. Submission of a cover letter is appreciated.

What You'll Do

As the Development Operations Coordinator, you'll serve as the operational backbone of our Development and Communications team by ensuring our fundraising systems, donor database, reporting, and stewardship processes run smoothly.

In this role, you will:

• Manage and maintain our Salesforce donor database, ensuring data integrity and accuracy.
• Process charitable gifts and oversee donor stewardship operations.
• Prepare monthly, quarterly, and annual fundraising reports and financial reconciliations.
• Build and maintain dashboards and reports that support fundraising strategy and decision-making.
• Analyze donor engagement and giving trends to identify opportunities for donor retention and growth.
• Support annual fundraising campaigns and Advancement Committee initiatives.
• Conduct prospect research and prepare donor briefings.
• Coordinate invitation lists, mailing lists, and campaign data.
• Support grant tracking and reporting activities.
• Help plan donor and organizational events, including logistics and materials.
• Develop and maintain internal procedures and documentation for development operations.
• Assist with department administration, budgeting, and expense tracking.
• Collaborate closely with members of the Development and Communications team to advance Plummer's mission.

What We're Looking For

We're seeking someone who enjoys working behind the scenes to help a mission-driven organization succeed.

Qualified candidates will have:

• 1–5 years of experience in development operations, fundraising administration, nonprofit operations, or a related field.
• Experience with Salesforce or another fundraising CRM/database.
• Strong proficiency in Microsoft Office, including Excel, Outlook, Word, PowerPoint, and Teams.
• Excellent organizational and project management skills.
• Strong attention to detail and accuracy.
• Ability to analyze data and generate meaningful reports.
• Excellent written and verbal communication skills.
• Ability to prioritize multiple projects while meeting deadlines.
• A collaborative, team-oriented approach with a commitment to continuous improvement.
• Passion for supporting the mission of Plummer Youth Promise.

Why You'll Love Working Here

At Plummer Youth Promise, you'll join a dedicated team committed to helping young people build permanent relationships and successful futures.

We offer:

• Competitive salary
• Comprehensive health, dental, and vision benefits
• Generous paid time off
• Retirement plan with employer contribution
• Professional development opportunities
• Supportive and collaborative work environment
• Opportunity to make a meaningful impact in the lives of youth and families

Compensation

Annual Salary: $55,325 - $62,500
Hourly Equivalent: $26.60 - $30.07 per hour

This is a full-time, FLSA-non-exempt position. While non-exempt employees are eligible for overtime pay, the salary range reflects Plummer Youth Promise's commitment to offering competitive compensation that recognizes experience, skills, and internal equity.

Our Commitment

Plummer Youth Promise is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates from all backgrounds and lived experiences to apply.

Ready to make a difference?

Apply today and help us build brighter futures for youth and families across Massachusetts.