Patient Coordinator

Job Description

Job Description

Pay: $19.00 - $20.00 per hour

Job description:

Patient Coordinator

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We are looking for a reliable and organized Patient Coordinator to help with patient scheduling, phone calls, administrative work, and general office support.

This position requires someone who is comfortable talking with patients, appointment retention and patient follow-ups, able to stay on top of follow-up tasks, and willing to help with different needs throughout the office.

Responsibilities

• Confirm patient appointments
• Call prospective patients
• Call patients who need to reschedule
• Reschedule cancelled or missed appointments
• Help keep the patient schedule organized and filled
• Answer and return patient phone calls
• Document scheduling changes and patient communication
• Assist with data entry
• Help with general administrative tasks
• Assist other team members with office tasks as needed
• Help keep the front office and patient areas organized
• Complete additional projects or tasks assigned by management
• Take charge to fix issues

Qualifications

• Friendly and professional communication skills
• Comfortable spending time on the phone with patients
• Organized and able to keep track of multiple tasks
• Dependable and punctual
• Basic computer skills
• Good attention to detail
• Able to follow through on assigned tasks
• Willing to help wherever needed
• Prior medical office or administrative experience is helpful but not required

Schedule

Monday–Thursday: 7:45 AM–5:20 PM
Friday: 8:00 AM–12:00 PM
Lunch: 1-hour lunch break Monday–Thursday

We are looking for someone who is dependable, easy to work with, communicates well, and takes initiative when something needs to be done.

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Retirement plan

Work Location: In person