12131 AI Business Product Specialist -Technical

Requisition: 84452 PSEG Company: PSEG Services Corp Salary Range: $ 79,400 - $ 125,600Work Location Category: Hybrid We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:• Onsite: Employees work onsite daily.• Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.PSEG is not offering visa sponsorship for this position.Job SummaryThe AI Business Product Specialist (Technical) supports the identification, evaluation, prototyping, and delivery of AI-enabled business capabilities that create measurable business value. The role combines business analysis, product management, AI technology evaluation, and hands-on technical experimentation to help translate business needs into practical AI use cases. The position works with business units, AI engineering, Enterprise Architecture, IT delivery teams, cybersecurity, data governance, and the AI Center of Excellence (AI CoE) to support responsible and value-driven AI adoption. The role is technically hands-on and supports rapid experimentation, proof-of-concept (POC) development, technology evaluation, and technical feasibility assessments using emerging AI technologies and enterprise platforms.Job ResponsibilitiesEnterprise AI Opportunity Discovery:Work with business stakeholders to understand processes, pain points, and opportunities for AI enablement.Translate business needs into clearly defined AI use cases and requirements.Support AI discovery workshops, use-case evaluation, and prioritization activities.Contribute to the enterprise AI opportunity pipeline and roadmap.AI Prototyping & Technical Evaluation:Develop lightweight prototypes and POCs to help validate AI use cases and technical feasibility.Experiment with AI agents, copilots, GenAI workflows, automation, and emerging AI technologies.Assist in evaluating AI platforms and technology options based on use-case requirements.Participate in solution design and architecture discussions with AI engineering and architecture teams.Work with engineering teams to transition successful prototypes into enterprise solutions.Business Process & Technology Alignment:Analyze business processes and workflows to identify opportunities for AI-enabled improvement.Help assess how AI capabilities align with business needs and existing technology platforms.Work with architecture and platform teams to evaluate native and custom AI capabilities.AI Product & Portfolio Support;Support AI use cases from discovery through implementation and value tracking.Assist in defining business value, success measures, and KPIs for AI initiatives.Support AI intake, prioritization, backlog management, and portfolio activities.Track adoption and business outcomes of implemented AI capabilities.Cross-Functional Collaboration & Delivery:Work with AI engineering, platform, and IT delivery teams to define requirements and support solution delivery.Coordinate with business and technology stakeholders throughout evaluation and implementation.Support evaluation of AI capabilities available within enterprise platforms.Assist with business validation, readiness, adoption, and implementation activities.3Responsible AI & Governance:Support compliance with enterprise AI governance, cybersecurity, privacy, and Responsible AI requirements.Participate in AI risk classification and governance review activities.Promote responsible and secure use of AI capabilities.Job Specific QualificationsRequiredBachelor’s degree in Business, Information Systems, Engineering, Computer Science, or related field2+ years of experience in product management, business architecture, digital transformation, technology delivery, or AI-related initiativesExperience with Artificial Intelligence (AI), Generative AI, Machine Learning, analytics, intelligent automation, or cloud AI platformsExperience working cross-functionally with business and technology organizationsStrong understanding of enterprise business processes, operational transformation, and technology enablementHands-on experience prototyping AI solutions, AI workflows, copilots, automation solutions, or low-code/no-code AI applicationsExposure to prompt engineering, AI agents, Retrieval-Augmented Generation (RAG), APIs, workflow orchestration, or AI integration conceptsStrong communication, facilitation, stakeholder management, and executive presentation skillsAbility to participate in technical discussions related to AI architecture, integrations, cloud platforms, APIs, and enterprise solution designDesiredMBA Familiarity with Azure OpenAI, AWS Bedrock, ServiceNow AI, SAP AI, Salesforce AI, or similar enterprise AI platforms Familiarity with Python, scripting, REST APIs, or cloud-native AI development concepts Experience within regulated industries such as utilities, energy, financial services, or healthcare Experience with Agile product management and iterative delivery methodologies Understanding of AI governance, cybersecurity, risk management, and regulatory considerationsSome positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire. Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call View phone number on click.appcast.io or email View email address on click.appcast.io you need to request a reasonable accommodation to perform the essential functions of the job, email View email address on click.appcast.io. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.ADDITIONAL EEO INFORMATION (Click link below)Know your Rights: Workplace Discrimination is Illegal