Case Manager

Job Title: Case Manager

Location: Colorado Springs, CO (Hybrid Flexibility)

Industry: Non-Profit

Pay: $20–$22 per hour

Benefits: Medical, dental, vision, and 401(k) eligibility

Employment Type: 6+ month contract with potential for conversion

About Our Client:

Addison Group is partnering with our client, a mission-driven non-profit organization, to hire a Case Manager. This position is a great opportunity for an organized, detail-oriented professional who enjoys working with information, maintaining accurate records, and supporting individuals through a structured case management process. The role offers training, professional development, and the opportunity to grow within a collaborative team.

Job Description:

The Case Manager will provide administrative and documentation support for case management activities, with a strong focus on accurate data entry, record maintenance, document processing, and tracking case-related information. This position will ensure records are complete, current, and properly documented while assisting with service coordination and member communication.

The ideal candidate is highly organized, comfortable working with detailed information, and able to consistently maintain accuracy while managing multiple tasks and deadlines.

Key Responsibilities:

• Enter, update, and maintain accurate case and member information in electronic systems.
• Review and organize documentation to ensure records are complete and accurate.
• Process forms, referrals, correspondence, and other case-related documents.
• Track case activity, follow-ups, deadlines, and outstanding information.
• Update spreadsheets, databases, and internal tracking tools as needed.
• Assist with reporting, quality assurance, and data collection.
• Communicate with members, providers, and internal teams to obtain or confirm information.

Qualifications:

Required:

• Bachelor's degree OR five (5) years of data entry/documentation experience.
• Strong attention to detail and a high level of accuracy when entering and reviewing information.
• Experience with data entry, documentation, recordkeeping, or administrative support.

Additional Details:

• Schedule: Monday–Friday, 40 hours per week
• Work Arrangement: Hybrid flexibility available after training, with occasional office and community responsibilities
• Contract: 6+ months with potential for conversion

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which Addison Group has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.