Impact Architect Account Manager

Job Description

Job Description

Impact Architect Account Manager - Chase Life Marketing About the Role

The Impact Architect Account Manager is responsible for overseeing the successful execution of client marketing initiatives by managing projects, coordinating internal teams, and ensuring high-quality, on-time delivery of creative and marketing deliverables.

This role serves as the primary point of accountability for client work—translating client needs into clear project plans, aligning internal resources, and ensuring deliverables meet scope, timeline, and quality expectations. Success looks like strong client satisfaction, efficient delivery across teams, and reliable on-time outcomes.

Duties & Responsibilities

• Own the end-to-end delivery of client marketing projects, from kickoff through completion.
• Develop project timelines, task lists, and delivery schedules for all client work.
• Ensure deliverables are completed on time, within scope, and aligned with client expectations.
• Proactively identify risks, delays, or scope changes and communicate clear solutions.
• Manage multiple client accounts and projects simultaneously with strong organization and prioritization.
• Serve as the primary point of contact for assigned clients regarding project status and deliverables.
• Lead client check-ins and provide timely status updates throughout the project lifecycle.
• Translate client requests into clear, actionable direction for internal teams.
• Coordinate across internal teams (design, content, digital, and other relevant functions) to ensure seamless execution.
• Assign and prioritize work based on deadlines and team capacity while maintaining visibility into workload.
• Review deliverables to ensure they meet quality standards, brand guidelines, and campaign objectives.
• Oversee final delivery of assets and minimize revisions through clear direction and proactive communication.

Requirements

• 3–5 years of experience in project management, account management, or marketing operations.
• Strong organizational and time management skills with the ability to manage multiple projects.
• Excellent written and verbal communication skills.
• Proven ability to manage timelines, priorities, and cross-functional teams.
• Detail-oriented approach with a strong focus on execution and follow-through.
• Experience in a marketing agency or creative services environment (preferred).
• Familiarity with project management tools such as Asana, ClickUp, or Monday (preferred).
• Understanding of digital marketing deliverables (social, web, email, ads) (preferred).
• Experience working with creative teams (design, content, branding) (preferred).

Benefits

• Health insurance options
• Paid time off (PTO)
• Paid holidays
• Retirement plan options
• Wellness-related perks
• Professional development and career growth opportunities