Investment Services Assistant

Investment Services Assistant Opportunity at Stanford Federal Credit Union

We're on a mission to improve financial lives! If you're a high-energy, compassionate, and collaborative individual with a desire to make a difference, we encourage you to consider joining our SFCU team! Members really do come first at Stanford FCU because we're non-profit and owned by our members. Our members work for Stanford University or some of the most innovative companies in Silicon Valleyand we provide them with the most generous financial benefits in our industry.

Stanford FCU is a $4.5 billion company with a global reach of over 95,000 members in 90 countries and growing! Come grow with us and see what it's like to work for a Bay Area Top Workplace. As our CEO says, "we work hard, and we play hard", and we need your help to improve even more financial lives!

We are seeking a motivated and client-focused Registered Investment Services Assistant to join our growing team. This individual will provide comprehensive support to our Wealth Advisors and play a key role in enhancing the client's experience. The ideal candidate will hold active FINRA Series 7 and 66 (or Series 63 &65) licenses, possess experience with CRM systems such as Client Works and or Redtail, and have a strong interest in building a long-term career as a Wealth Advisor.

*Please note this is a hybrid onsite role*

Who You Are

• Bachelor's degree in finance, business, or a related field preferred.
• Active Series 7 & 66 (or 63 &65) licenses required.
• A minimum of 1-3 years' experience in a client service or advisor support role within a financial services or wealth management firm.
• Proficient in Word, Excel, Outlook, PowerPoint and CRM software.
• Positive, customer focused attitude and demeanor with a desire to provide outstanding service.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Self-motivated with a demonstrated interest in developing into a Wealth Advisor role.
• Knowledge of SFIS/LPL rules, products, services, regulations, procedures, philosophies, techniques, practices, and its interrelated functions.

What You'll Do

• Communicate daily directly with advisors, clients, prospects, and vendors.
• Process new client paperwork in coordination with client services team, and assist with new account openings, transfers, and transactions with firm custodians(s).
• Complete monthly reports as requested by Advisors or Management.
• Maintain client records in CRM database, including documentation of phone calls and conversations with clients. Communicated confidential client information professionally and discreetly.
• Assist financial advisors with scheduling appointments, which are a result of emails, phone inquiries, or regular reviews of current clients.
• Provide continuity of activities for the financial advisors in their absence.
• Coordinate activities with the Marketing Department of the credit union to assure prompt, efficient operations between organizations as necessary.
• Maintain all internal policies, procedures and client files in strict confidence.

Some of Our Benefits for You

• 100% paid employee medical, dental, vision, life/AD&D and short-term disability insurance for the employee; 50% paid for dependents
• Employer 401(k) matching up to 5% plus additional annual discretionary contributions
• Education reimbursement up to $5,200/year
• Employee recognition program with cash incentives
• Commuter Toll reimbursement $100-$200/month (based on position)
• Wellness Benefits up to $1,200 per year
• Paid Sick Time accrues at two weeks per year
• Paid Vacation Time accrues at three weeks per year
• Paid Federal banking holidays (approximately 11 per year)
• Ongoing training and education, seminars, and conferences
• Loan rate discounts on some products (vehicle, mortgage and HELOC loans)
• Waived fees and deposit bonuses on Stanford FCU accounts
• Flex health/transit plan availability
• Employee Assistance Program with free benefits like counseling, help finding legal assistance and day care resources

If you are ready for this awesome opportunity (or know somebody who is) please contact us today!

Stanford Federal Credit Union provides competitive pay ranges based on factors such as (but not limited to) the scope and responsibilities, qualifications needed for the position and external market pay for comparable positions.

Please Note: SFCU does not provide work visa sponsorship or accept visa transfers for any positions.

Stanford Federal Credit Union is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Stanford Federal Credit Union