Service Assistant - JOEY Valley Fair

Overview Join for the Service Assistant - JOEY Valley Fair role at JOEY Restaurant Group. We are expanding to San Jose, California, and seeking high-performing, passionate individuals to join our team. As a Service Assistant, you support the success of the restaurant service team and help deliver a world-class hospitality experience for our guests. Pay Base pay range: $20.00/hr - $23.00/hr. This position is eligible for tips. Our tip pool distributions fluctuate and cannot be guaranteed. Responsibilities Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means! Assist servers in delivering exceptional service and maintaining a pristine environment for guests. Clear and set tables in a timely manner. Monitor and assist with the delivery of guest beverages and food orders. Maintain the cleanliness of the restaurant by bussing tables, glassware, dishes, and cutlery. Resolve service issues and guest complaints with urgency, poise, and good judgment. Complete assigned opening, side work, and closing duties. Stock, clean, and organize service stations and sections. Assist the guest services team with front door duties, seating guests, and other requests as needed. Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law. Follow all food and alcohol service and handling safety precautions and procedures. Basic Qualifications No experience necessary. Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications. Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences. Thrive in a dynamic, fast-paced work environment. Be able to walk and stand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks; and lift and carry up to 50 lbs. Required Knowledge, Skills, And Abilities Successful employees at JOEY are genuine, warm, and caring. They value honesty and conduct themselves with integrity. They are comfortable providing and receiving feedback to achieve personal growth and performance excellence. They are natural problem solvers with an insatiable desire to positively impact individual and team execution. They are passionate about quality and professionalism. They possess exceptional relationship building and communication skills. They encourage healthy and supportive competition within their team. They exude confidence, humility, and respect. They take pride in presenting a professional appearance and demeanor. Benefits Career development, education, and growth opportunities. Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners. Discounted employee shift meals. 10% discount for self and guests on all food and beverages when visiting any JOEY location. Paid sick leave. Referral bonus program. Sales competitions and rewards. Join our team! If you\'re looking for a place to meet your potential, we\'d like to meet you. Roll up your sleeves... YOUR journey starts here. About JOEY Restaurants The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned and operated since 1992 and has grown into an iconic multi-concept brand throughout North America, with continued growth and expansion planned into 2030. When you join the JOEY team, you can expect a warm, inclusive, and creative environment, where we are committed to training, educating, and empowering our people. JOEY Restaurants is an Equal Employment Opportunity Employer. We are committed to offering reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state, and local ordinances. This job posting highlights essential responsibilities and requirements of the job and is for illustrative purposes only. There may be additional duties, responsibilities, and qualifications for this job. JOEY Restaurant Group has an internal recruitment department and will not accept unsolicited resumes from employment agencies. External recruitment agencies must establish a fully executed service agreement with JOEY’s Human Resources department to submit resumes. JOEY will not pay fees to employment agencies who do not have an agreement in place. For contract inquiries please submit your request to View email address on click.appcast.io. #J-18808-Ljbffr JOEY Restaurant Group