Sr. Technical Business Analyst
Hackbarth Delivery Service
Description Description At Hackbarth Delivery Service, Inc., we go beyond delivering packages - we deliver progress. As a leading force in transportation and logistics, we're revolutionizing the delivery landscape through advanced technology, strategic innovation, and a focus on sustainability. To support our continued growth, we're seeking a talented and proactive Senior Technical Business Analyst to help drive our mission forward. This position requires on-site work at our Corporate Office in Mobile, Alabama. Job Responsibilities
- Collaborate with business associates to identify end-user requirements and specifications for new application development and enhancements.
- Work with an outsourced software development team on application development projects.
- Analyze and test programs and products before formal launch.
- Analyze data to identify trends, patterns, and insights that can inform decision-making.
- Analyze complex problems, identify root causes, and develop effective solutions.
- Work with business associates to help automate redundant tasks and improve overall company efficiency.
- Work closely with other teams, including software developers, network engineers, and business stakeholders, to ensure systems meet business needs.
- Effectively communicate technical concepts to both technical and non-technical audiences.
- Lead and manage projects, ensuring they are completed on time and within budget.
- Compile and analyze user feedback to improve the overall utilization of the company's technical tools.
- Develop and maintain SSRS reports and robotic process automation flows
- Develop and maintain various SQL scripts and objects that feed SSRS reports and robotic process automation flows.
- Create documentation for and troubleshoot various data integrations with shippers.
- Troubleshoot and maintain the company's transportation management system.
- Ensure systems are compliant with relevant regulations and that security measures are in place.
- Participate in after-hours / weekend on-call rotation.
- Limited travel is required after initial training and learning the business (10% or less).
- In office is preferred.
- Translating business requirements into technical specifications.
- Developing and implementing solutions to improve system performance.
- Troubleshooting complex system issues.
- Ensuring data integrity and security.
- Conducting business analysis and recommending technology solutions.
- Developing and maintaining complex databases.
- Implementing AI-driven automation to enhance IT operations.
- The desire to work in a fast-paced environment.
- Must be self-managed and able to be an effective team member without having to be micromanaged.
- Outstanding collaboration and communication skills are essential.
- Must provide thorough and accurate work on all assigned tasks.
- At least 5+ years of experience developing and implementing reporting and process automation solutions.
- 5+ years of SQL experience (T-SQL preferred).
- 3+ years of Microsoft Power Platform
- Experience and understanding of data visualization and related concepts.
- Zendesk, Jira, or similar support ticket and project management applications.
- Experience in the Final Mile / Logistics industry.
- Experience with Xcelerator or similar TMS / Dispatch software
- 3+ years coding in C#, Python, or Java
- Competitive salary commensurate with experience.
- $110,000.00 - $135,000.000
- Quarterly Bonus Eligible
- Health, dental, and vision insurance.
- Supplemental insurance options
- Retirement plan options.
- Paid time off and holidays.
- Opportunities for career advancement.
- A dynamic and inclusive work environment.
Vacancy posted 4 days ago
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