Scheduling Coordinator

Baystate Interpreters

Job Description

Company Overview
Baystate Interpreters, Inc. is a leading provider of professional language services, offering interpretation and translation in over 350 languages. Our mission is to promote clear communication and cultural understanding by delivering reliable, high-quality services to diverse communities.

Position Summary
Baystate Interpreters is seeking a highly organized and detail-oriented Interpreter Scheduling Specialist to join our growing team. In this role, you will be responsible for managing interpreter schedules and coordinating language service assignments to ensure seamless communication between clients and interpreters.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is committed to delivering exceptional service.

Key Responsibilities

Coordinate and manage interpreter schedules to ensure full coverage of assignments
Communicate with clients to confirm service needs, appointment details, and special requirements
Maintain and update scheduling systems to reflect accurate interpreter availability
Handle last-minute schedule changes, cancellations, and urgent requests efficiently
Track and maintain records of assignments, interpreter performance, and client feedback
Collaborate with recruiting and operations teams to support overall service delivery

Requirements

What We’re Looking For

Strong organizational and multitasking skills
Excellent communication and customer service abilities
High attention to detail and problem-solving skills
Ability to work effectively under pressure and adapt to changing priorities
Team-oriented mindset with a collaborative approach

Benefits

Why Join Baystate Interpreters?

Work in a collaborative and fast-paced environment.
Gain experience in the language services industry with opportunities for growth.
Be part of a team that values accuracy, efficiency, and customer satisfaction.

???? This is an in-office position based in Gardner, MA.

????If you are passionate about connecting people, bridging communication barriers and have a keen eye for talent, we’d love to hear from you!

Apply

Vacancy posted 14 days ago

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