Senior Key Account Manager (remote)

Position Summary Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions, and network systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. Making the future is everyday life at Samsung. We’re seeking innovators who are called to not just change the world, but build a better one. We enable the best technology hardware on the planet, but our best is always a prototype for something better and our people thrive with a driven mindset – better builds on better. We believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners and communities. Role And Responsibilities The Senior Key Account Manager will have a thorough understanding of the Samsung Business Group customer base within the assigned account base/territory (West). Manage relationships and drive sales revenue to identified key end users in conjunction with our strategic B2B end customers. Identify key decision makers, including C-level, and develop relationships. Develop and plan account and product strategies. Negotiate and close opportunities. Maintain total customer satisfaction. Manage new and existing national targets and identify incremental business within a fixed set of named accounts. Work one-on-one within multiple departments of an account to uncover new business opportunities and negotiate competitive pricing. Collaborate with distribution, channel partners, internal account managers, supply chain, operations, product management, and marketing departments. Drive awareness and acceptance of Samsung’s full product portfolio into strategic corporate end‑user accounts within the hospitality sector while achieving sales targets across Samsung product categories. Create and deliver compelling sales presentations. Maintain partnerships between the company and end customers through sales process management, contract negotiation, and ongoing technical support relationships. Report on all sales activity and provide assessment of revenue opportunity along with model and unit forecast. Drive awareness and maintain working knowledge of Samsung’s product IT B2B portfolio (Smart Signage, Desktop Monitors, Indoor/Outdoor LED, Hospitality TV, Outdoor Displays, Video Walls, Spatial Displays, E‑Papers, E‑Boards & Content Management Systems), vertical solutions, and business market trends. Perform long‑range planning to increase product placement, customer satisfaction and sales growth for long‑term results and achievement of assigned sales targets. Maintain weekly/monthly/quarterly reports and ensure any/all deadlines are met when requested. Work independently and travel up to 50 %+ of the time. Skills and Qualifications Bachelor’s degree or equivalent experience with a minimum of 10 years of direct sales experience. 10+ years of experience in B2B outside sales calling on end customers. Strong knowledge of industry products and market intelligence. Knowledge of the hospitality industry, including hotels and casino segments. Excellent organizational and planning skills. Strong verbal and written communication skills. Strong analytical skills. Ability to travel within assigned account base and geographic territory. Operational knowledge of using a CRM platform. Microsoft Office skills required. Ability to identify key decision makers and develop relationships. Experience negotiating and closing opportunities. Experience maintaining customer satisfaction. Compensation and Benefits The salary range for this role will vary among specific regions due to geographic differentials in the labor market. The expected ranges are as follows: Colorado: $138,000 to $170,500 New York City: $157,500 to $195,000 Washington State: $151,000 to $186,500 California: $157,500 to $195,000 Regular full‑time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 12 months), Paid Time Off, Student Loan Program (after 12 months), Wellness Incentives, and many more. In addition, regular full‑time employees are eligible for MBO bonus compensation based on company, division, and individual performance. Equal Employment Opportunity Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce and provide equal employment opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. Reasonable Accommodations Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation to participate in the application process, please contact our Reasonable Accommodation Team View phone number on click.appcast.io) or View email address on click.appcast.io for assistance. #J-18808-Ljbffr Samsung Electronics America