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Office Manager

Briphen LLC

Job Description

Job Description

Job Requirements

  • Able to work in our office in Tempe
  • Able to work Full-Time (40hrs) from 8:00am-5:00pm
  • Able to quickly learn multiple software tools - ‘tech-savvy
  • Upbeat, empathetic, cheerful, customer-focused attitude
  • Amazing phone skills
  • Highly organized with strong attention to detail
  • Strong verbal and written communication skills

Ideal Candidate

  • CSR type experience
  • Sales experience
  • Industry knowledge is a plus!
  • Remains calm in stressful situations
  • Able to independently problem-solve

Typical Job Duties

  • Answering incoming calls from existing and new clients
  • Expertly recommending service offerings that fit the client’s needs
  • Booking services
  • Collecting payments
  • Assisting in onboarding new clients
  • Building client relationships
  • Responding to calls, emails, and text messages in a timely manner
  • Assisting in coordinating cleaners’ schedules
  • Assisting techs with their assigned clients
  • Keeping client profiles updated
  • Assisting in problem-solving when field issues arise
  • Dispatching vendors and field-support
Company Description

Family owned and operated. Focusing on our culture and quality of service

Company Description

Family owned and operated. Focusing on our culture and quality of service

Vacancy posted 23 days ago
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