Front Desk
PARKWAY ENDODONTICS INC
Job Description
Job Description
About the Role:
Join PARKWAY ENDODONTICS INC as a Front Desk team member in Middleburg Heights, OH, where you will be the welcoming face of our practice. This role is perfect for someone who thrives in a fast-paced environment and is passionate about providing exceptional patient care and communication. A rewarding job with a great team to work with.
Responsibilities:
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage phone calls, schedule appointments, and handle patient inquiries efficiently.
- Maintain accurate patient records and ensure all information is up-to-date.
- Process payments and verify insurance information for patients.
- Coordinate with dental staff to ensure smooth patient flow and communication.
- Assist in managing office supplies and maintaining a clean, organized front desk area.
- Handle patient follow-ups and reminders to enhance patient satisfaction.
- Contribute to a positive team environment and assist with administrative tasks as needed.
Requirements:
- High school diploma or equivalent; experience in a dental or medical office is a plus.
- Excellent communication and interpersonal skills to engage with patients and staff.
- Strong organizational skills and ability to multitask in a busy environment.
- Proficiency in using dental software and basic computer applications.
- Detail-oriented with a focus on accuracy in patient records and billing.
- Positive attitude and a genuine passion for helping others.
- Ability to work flexible hours, including evenings if needed.
- Knowledge of insurance policies and procedures is a plus.
- We have a second office in Middleburg Heights and some travelling is required
About Us:
PARKWAY ENDODONTICS INC has been serving the Middleburg Heights community for over two decades, providing top-notch endodontic care. Our patients love us for our compassionate approach and state-of-the-art technology, while our employees appreciate the supportive work environment and commitment to professional growth.
Vacancy posted 24 days ago
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