Billing & Finance Administrative Assistant

Job Description

Job Description

About DAGDA International

DAGDA International is a global security services firm providing executive protection, embedded security support, travel risk support, and operational security services for corporate clients. Our work is fast-moving, detail-driven, confidential, and highly client-focused.

We are seeking an organized and dependable Billing & Finance Administrative Assistant to support our Finance team with billing documentation, accounts receivable tracking, expense support, and general administrative tasks.

Position Summary

The Billing & Finance Administrative Assistant will assist the Finance team with collecting, organizing, and maintaining the documentation needed for client billing, invoice support, accounts receivable tracking, and finance-related records.

This is an entry-level finance support role and is a great opportunity for someone who is detail-oriented, organized, comfortable working with spreadsheets, and interested in growing within billing, accounts receivable, bookkeeping, or finance administration.

Advanced accounting experience is not required. The ideal candidate is reliable, accurate, professional, and able to follow instructions, checklists, deadlines, and established processes.

Work Schedule and Location

This position is intended for a candidate located in or near the Charlotte, North Carolina area .

The role will begin as a full-time, in-office position, five days per week , to support onboarding, training, document access, and coordination with the Finance and Operations teams.

After the initial onboarding and training period, and based on business needs and satisfactory job performance, the role is expected to transition to a hybrid schedule of three days in office and two days working from home .

Key Responsibilities

Billing Support

Assist with gathering documents needed for client billing, including receipts, expense support, time records, project details, and client approvals.

Organize billing support by client, project, program, and billing period.

Assist with checking billing packets for completeness and route missing or unclear information to Finance for review.

Maintain client billing folders, invoice backup files, and billing trackers.

Follow up with internal team members for missing receipts, project codes, approvals, or other billing support.

Assist with preparing draft invoice support packets for Finance review.

Accounts Receivable Support

Help maintain accounts receivable trackers, billing logs, and invoice status notes.

Update invoice status based on information provided by Finance.

Assist with preparing client statement support or aging report backup as requested.

Organize payment confirmations, remittance details, and client account notes.

Identify and escalate missing information, inconsistencies, or questions to Finance for review.

Expense and Documentation Support

Review expense support for basic completeness, including receipt, date, vendor, amount, business purpose, client name, and project code.

Assist with organizing Ramp receipts and expense documentation.

Help identify missing receipts or incomplete expense information.

Maintain organized digital files for receipts, invoices, purchase orders, statements of work, client approvals, and other finance documents.

Administrative Support

Provide general administrative support to the Finance team.

Maintain spreadsheets, trackers, shared folders, and digital records.

Assist with data entry, document organization, summaries, lists, and follow-up notes.

Support month-end billing cutoff by helping gather missing documentation.

Assist with file cleanup, administrative projects, and other duties consistent with the scope of the role.

Qualifications

Entry-level candidates are welcome.

One or more years of office, administrative, bookkeeping, billing, accounts receivable, or data entry experience is preferred.

Strong attention to detail and accuracy.

Good organizational and follow-through skills.

Comfortable using spreadsheets, shared documents, and digital filing systems.

Ability to follow checklists, written instructions, and deadlines.

Professional written and verbal communication skills.

Ability to handle confidential company, client, billing, and financial information appropriately.

Experience with Excel, Google Sheets, Odoo, Ramp, QuickBooks, or similar systems is helpful but not required.

Required Skills

Organization
Data entry accuracy
Spreadsheet tracking
Document management
Attention to detail
Professional communication
Confidentiality
Follow-through
Willingness to learn

Compensation and Benefits

This is a full-time, non-exempt, hourly position with expected compensation of $20.00 per hour, depending on experience and qualifications. This position is eligible for overtime pay in accordance with applicable federal and North Carolina wage and hour laws. Employees must accurately record all hours worked, and off-the-clock work is not permitted.

This position is full-time and benefits eligible. Full-time benefits currently include:

·        100% employer-paid medical insurance under DAGDA's base medical plan for eligible full-time employees; employees may elect to upgrade to a higher-tier medical plan at their own expense, subject to available plan options and payroll deduction requirements.

·        Dental insurance, subject to applicable plan terms and eligibility requirements.

·        Vision insurance, subject to applicable plan terms and eligibility requirements.

·        401(k) retirement plan with a Company match up to 3%, subject to plan terms and eligibility requirements.

·        Paid time off (PTO).

·        Company-observed holidays where applicable based on role, schedule, and Company policy.

·        Other Company-provided benefits made available to eligible full-time employees.

Equal Employment Opportunity

DAGDA International is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment decisions are made without regard to any protected status under applicable law.

Reasonable accommodations may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the position, unless doing so would create an undue hardship.