Administrative Coordinator- SUD

Administrative Coordinator- SUD

Richmond Behavioral Health has an exciting new opportunity for a highly skilled and professional Administrative Coordinator to join our Substance Use Division. The selected individual will perform intermediate skilled administrative support work providing a high level of administrative support to a division, planning, monitoring and coordinating various programs, activities and staff, maintaining records and files, preparing reports, maintaining accurate and timely data entry of client information into the electronic system, and related work as apparent or assigned. Work is performed under the limited supervision of the assigned supervisor. This position reports to the Chief Operating Officer for the Planning, Development, Research, Evaluation & Substance Use Disorder Services Division.

Essential Functions

• Answers telephone; responds to e-mail and other electronic communication outreaches to the division; provides administrative support to an assigned division within the Authority.
• Ensures accuracy and validity of information to comply with statutory obligations.
• Maintains electronic and computer-based information management systems.
• Creates and compiles expenditure spreadsheets from invoices; verifies accuracy of invoices; reviews and submits reimbursement and refund requests.
• Reconciles RBHA SUDS Corporate Credit Card-Bank of America monthly.
• Coordinates repair and maintenance of office equipment.
• Collects and compiles statistical data to prepare monthly reports.
• Updates clients' files, database records and various tracking documents as needed.
• Prepares timesheets for assigned personnel; collects leave documentation; forwards electronic timesheets to appropriate personnel.
• Maintains an inventory of office supplies; orders supplies as needed.
• Prepares and submits reports for management as required ensuring compliance of all State and Federal regulations.
• Prepares monthly meeting minutes of staff meetings and other meetings as required.
• Ensures appropriate forms are used by staff; maintains all manuals held by staff and supervisory levels; prepares and updates forms; maintains original packets for intake, assessment and annual reviews.
• Prepares and verifies biweekly payroll forms for Manager's submission to Finance.
• Creates marketing items for client referral as needed including greeting cards, presentation board for events, etc.
• Maintains staff contact list including staff listings, email address book and website.
• Collects employees' and consumers' suggestions; generates monthly reports for Directors.
• Provides training for other administrative staff on various software packages; troubleshoots hardware, software and office equipment issues within assigned division.
• Organizes, reconciles and distributes multiple daily schedules; schedules and reschedules appointments for clients as required.
• Files and scans various documents.
• Assists with special events.
• Maintain and check First Aid Kits (2) and order supplies when needed.
• Performs special projects as assigned.

Position Requirements - Knowledge, Skills and Abilities

• Thorough knowledge of standard office practices, procedures, equipment and office assistance techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of the services provided by service agencies; thorough knowledge of the demographics of the service area; thorough knowledge of and ability to operate personal computers, associated software, hardware and peripherals; ability to read and understand moderately detailed policies, procedures and job related materials; ability to maintain detailed records; ability to solve problems within scope of responsibility; ability to establish effective working relationships with associates, agencies, medical personnel, law enforcement, vendors, clients and the general public.
• Education and Experience: Associate's degree with coursework in business administration, or related field and considerable experience in program and administrative support, customer service, office assistance, bookkeeping, business management, or equivalent combination of education and experience.
• Physical Requirements: This work requires the occasional exertion of up to 10 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, reaching with hands and arms and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
• Special Requirements: Valid driver's license in the Commonwealth of Virginia.

Full-Time/Part-Time - Full-Time

Open Date - 6/9/2026

About the Organization - Join the Fearless!

Richmond Behavioral Health Authority (RBHA) is licensed by the Virginia Department of Behavioral Health and Developmental Services and is the statutorily established public entity responsible for providing mental health, intellectual disabilities, substance abuse and prevention services to the citizens of the City of Richmond.

Our Mission: RBHA promotes health, wellness, and recovery for the people and communities we serve.

Our Vision: An inclusive, healthy community where individuals are inspired to reach their highest potential.

Our Values: Equity / Innovation / Quality / Inclusion / Accessibility / Transparency / Compassion / Integrity

Creating Healthy Communities - One Person, One Family, One Community at a time. RBHA is committed to providing behavioral health services to all Richmond residents regardless of race, color, gender, age, religion, disability, or national origin. Services are provided directly by RBHA staff and through contracts with private providers in the community. Funding is received through fees from consumers, the Commonwealth of Virginia, the City of Richmond, and local and state grants.

Starting Salary Range - $24 +DOQ

EOE Statement - Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.