Administrative Coordinator

Administrative Coordinator Location: Richmond, Virginia Part-Time, Flexible Hours Hybrid: In-Person + Virtual About Sherah Sherah is a fast-growing, on-demand personal assistant app built for busy women and families. We provide virtual assistance across the U.S. and in-person support in key markets of Richmond, Atlanta, Charlotte, Charlottesville, Chicago, Houston, Raleigh-Durham, Tampa, Washington D.C., and Northern Virginia. Our team of about 30 people helps our members complete their to-do lists: from finding childcare and running errands to booking appointments and planning events and travel. Role Overview We're bringing on our next employee to support our two top executives so they can stay focused on growing the company. This person will support: our COO across operations, member services, and HR our CEO across marketing, sales, finance, and tech We need someone who thrives on getting things done for others and takes pride in being a part of helping to grow something meaningful. You will work closely with both executives, other team members, and outside partners. You will have access to confidential and proprietary information and will be expected to keep it so. This is currently a part-time position with the expectation that it would grow into a full-time role for the right person. Ideal Candidate The ideal person is versatile, detail-oriented, professional, and fun to be around in a fast-moving, quickly changing startup environment. They will sit at the heart of Sherah alongside our top two leaders every day. This person will notice what needs to be done and do it without being asked twice and without a lot of hand‑holding. You're the engine who is executing, coordinating, following up, and making sure things don’t fall through the cracks. You have the energy to manage it all, but not so much that you get distracted or distract others. You have the experience and maturity to have perspective and ability to prioritize what is urgent vs. what can wait, and what needs the attention of execs vs. what others can handle. Key Responsibilities Exec Support Manage day-to-day tasks so the CEO and COO can stay focused on growing the company Work across teams including Marketing, Member Services, Operations, HR, Finance Schedule virtual and in-person meetings, plan events, and communicate objectives to attendees Review executive email inboxes and forward, route, respond as appropriate Take questions and to-dos from the CEO and COO and route them to the right person with clear direction and accountability, keeping projects moving and deadlines honored Track outstanding to-dos across the team and follow up to ensure timely completion Member Services Route customer questions and issues to appropriate team members Respond promptly and professionally to general inquiries Serve as the final point of accountability for member task completion on virtual tasks, or in-person tasks if in Richmond, if no other assistant is available. Finance Run standard financial reporting for bookkeeper each month Route questions to CEO as needed Submit receipts and expenses for CEO and COO Human Resources Assist team members with setting up interviews and trainings Distribute and track onboarding paperwork for new hires Set up new hires across back-end systems Maintain organized applicant records Marketing + Sales Coordinate with community partners on approved donations and partnerships Partner with Marketing to prepare and ship auction boxes and prize packages Maintain accurate records of all donation activity and outreach Support event planning for larger events, internal and in the community Qualifications Required Personal passion for Sherah's mission of supporting women and families Exceptional organizational skills with a strong ability to manage multiple priorities Professional and clear written and verbal communication skills Self-starter with a proactive mindset. You notice what needs to be done and you do it. Strong work ethic to work independently in a flexible, trusting environment High proficiency with Google Workspace (Spreadsheets, Drive, Gmail, Calendar, Meet) Preferred Experience in customer service, administrative support, or operations Familiarity with HR coordination and onboarding Experience with payroll platforms, preferably Gusto Comfort with the following tools or ability to learn them quickly: Airtable, Xano, Google Admin Dashboard, Gusto, Squarespace, Wix Compensation + Position Details $25,000/year salaried position Part-time W-2 employee No health, dental, or vision insurance benefits Flexible scheduling within the 20-hour weekly expectation Some in-person 2–3x/week at some time between M-Th 10am–3pm. Times established collaboratively. How to Apply Please send your resume and an email about why you're the ideal candidate View email address on click.appcast.io. Thank you! Learn more Visit our website at mysherah.com. Equal Opportunity Employer Sherah is proud to be an equal opportunity employer. #J-18808-Ljbffr