Records Clerk

Role Description

The Records Clerk downloads, creates, verifies image quality, processes, performs data entry, maintains, retrieves, validates, and retires shipping (manifest) records.

• Utilize an official Government webpage to download PDFs, check for image/scan quality, perform data entry, quality assurance, and fully submit into the system.
• Record information in logs and automated tracking systems or other electronic information or record-keeping systems concerning files (e.g., add, delete, update, modify, and correct tracking records).
• Scan files, check files in, check files out, transfer files, retire files, and recycle files.
• Research information systems and find aids to identify and locate files.
• Identify, organize, describe, and label record materials as necessary.
• Interfile documents into files, refile sections, create new file sections physically and on the electronic system, label files, attach bar code labels to them, scan documents, and create electronic file folders.
• Retrieve files and process them for delivery to requestors.
• Maintain files, including removing duplicate copies of records, preparing substitute closure forms when missing, replacing worn or improperly labeled folders, and redistributing files on the shelves.
• Prepare files for transfer to other units or for retirement to the federal records center by labeling, listing, boxing, and otherwise processing them.
• Conduct regular shelf reading and other quality control inventories of files being maintained in all paper and electronic formats.
• Research SOP and other official materials to initiate workarounds and, if not possible, place phone calls, emails, or corrections requests to industry users to resolve manifest discrepancies.
• Other duties as assigned.

Qualifications

• High school diploma or GED equivalent is required.
• 6+ months of on-the-job experience using a computer terminal, a scanner, and electronic document management tools and software.
• Must possess a valid driver’s license or temporary license.
• A background check is required.
• Successfully pass background and drug screening.
• EPA Records Clerk experience desired, but not required.
• Knowledge of filing procedures and techniques.
• Ability to maintain files, including the ability to interpret and apply records policy and filing techniques in a variety of situations.
• A firm grasp of knowledge of numerical, alphabetical, and chronological sequencing.
• Ability to type proficiently.
• Ability to work individually in teams and interact tactfully with government staff.
• Ability to read, write, and speak English and understand and follow procedures.
• Demonstrated ability to deal simultaneously and calmly with several crises to determine the relative importance of each.
• Demonstrated ability to recognize important users of the service and to accord them priority attention.

Benefits

• Broad range of benefits offered to team members.
• Positive and supportive culture encouraging team members to do their best work.
• Well-being programs and flexibility to maintain a healthy work-life balance.
• Opportunities for professional development and skill sharpening.
• Focus on education, giving, skill-based volunteerism, and leadership to drive positive social impact.