Spa Receptionist-Part Time (Harrah's Ak-Chin Casino)

Spa Receptionist—Part Time (Harrah's Ak-Chin Casino) Responsible for maintaining the reception and retail areas of the Spa while providing a positive and friendly attitude. Assist with scheduling, answering phones, check‑in and check‑out of appointments, serving limited F&B items in the Lounge while partaking in genuine interactions that provide the highest level of guest service. How You Will Create the Extraordinary Offer the highest level of personalized service while maintaining a positive, enthusiastic, helpful, and professional attitude with all guests and team members. Initiate and engage in conversations in a professional and friendly manner. Work in a fast‑paced, multi‑task‑oriented environment. Schedule appointments with accuracy and in a timely manner in person and over the phone. Demonstrate computer knowledge including Word, Microsoft Office and Outlook. Use the computer booking system Book4Time and handle all cash transactions with accuracy and ease. Answer phones promptly and friendly. Work well under pressure and handle multiple guests at one time. Have knowledge of all spa treatments and retail items with the intent to suggest service offerings that best tailor the client’s needs. Suggest, sell, and provide detailed descriptions of spa services and retail items. Perform other tasks assigned by Manager. Serve alcoholic beverages in compliance with company policies and procedures. Prepare deli plates and simple small offerings following Standard Operating Procedures (SOP). Provide attentive and courteous guest service in the Desert Serenity Lounge at the Spa, ensuring a welcoming and relaxing environment. What You Will Need High school diploma or equivalent. Successfully complete Food Handler Certification and Alcohol Awareness Course as required. 1–2 years Reception desk and/or salon/spa experience. Ability to work in a fast‑paced environment while maintaining enthusiasm and excellent customer skills. Must be multitask oriented. Must be detail‑oriented, friendly, outgoing and have excellent communication skills. Must work well with others and as a team. Able to lift up to 20 lbs. Must be able to maneuver in and around the spa. Must be able to operate the following office equipment: computer, photocopier and telephones. Responds to visual and oral cues. Must be able to read, write, speak and understand English. Must be able to work in a close‑knit environment with constant co‑work involvement. Diverse, fast‑paced, deadline‑driven, multi‑project coordination, prioritizing and flexing to accommodate last‑minute requests and changes. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre‑employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre‑employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre‑employment screening may occur post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class. #J-18808-Ljbffr