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Behavioral Health Associate - Psychiatric Emergency Department

Jamaica Hospital

Behavioral Health Associate - Psychiatric Emergency Department

Jamaica Hospital Medical Center | Queens, NY

Make a Difference Where It Matters Most.


Jamaica Hospital Medical Center, a leading community teaching hospital, is seeking compassionate Behavioral Health Associates (BHAs) to join our Behavioral Health Services team. Recognized among the 2024 Best Hospitals in America and a recipient of the Healthgrades America's 100 Best Hospitals Award, we provide high-quality care to one of the nation's most diverse communities.


About the Role
As a Behavioral Health Associate, you will support patients experiencing psychological crises under the supervision of an RN or physician. You'll assist with crisis intervention, patient observation, and behavioral health protocols, helping ensure patient safety and dignity in a fast-paced environment.


Key Responsibilities

  • Use crisis intervention and de-escalation techniques
  • Assist with safe application of restraints and seclusion when necessary
  • Monitor patients through observation and video surveillance
  • Identify and report behavioral triggers
  • Escort patients and maintain a safe unit environment
  • Perform patient property checks and documentation
  • Participate in team meetings, training, and quality initiatives
  • Follow all hospital and CMS regulations
Tagged as: BHA, psychiatric

Requirements


High School Diploma or GED required
2+ years experience in law enforcement, nursing, or behavioral health
Associate degree (criminal justice, social services, or health field) preferred
Strong communication, critical thinking, and crisis management skills
Ability to assist in physical patient interventions when required

Why Join Us
  • Work at an award-winning hospital ranked in the top 5% nationwide
  • Gain hands-on experience in a high-acuity behavioral health setting
  • Opportunities for training, growth, and advancement
  • Make a direct impact on patients in crisis

Location: Queens, NY

Position Type: Full-Tim e
Vacancy posted 1 day ago
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