Chef - Sous

Sous Chef

Job Category: Food - Back of House

Job Description

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role: Supervise and coordinate activities of cooks and other culinary workers. Manage kitchen in the absence of the Department Manager.

Responsibilities:

• Ensure consistent high-quality service to all our team members and guests.
• Build guest relations throughout every shift by talking with guests, making them feel welcome and comfortable, and inviting them back.
• Establish menu forecasts based on expected guest counts and post for staff review.
• Oversee staff to ensure compliance with established sanitation and nutrition practices.
• Verify portion sizes and quality standards are following departmental standards.
• Assign work to team members and monitor for timely and proper completion to comply with budget requirements.
• Assist Executive Chef with development of menu items and recipes for Buffet, outlets and special events.
• Monitor staffing levels to ensure budgetary compliance.
• Manage escalated guest service issues appropriately and discreetly.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Ensure satisfaction with guests.
• Uphold the company's non-disclosure and confidentiality policies and agreements.
• Interact well with others and be a positive influence on team member morale.
• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.

Supervisory Responsibilities:

• Develop and implement procedures.
• Carry out supervisory responsibilities in accordance with the organization's policies, procedures, and applicable laws.
• Responsibilities include interviewing, hiring, and training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.

Qualifications:

• Must be at least 18 Years of age.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Requires the ability to manage multiple priorities in a fast-paced environment.
• Must be able to maintain a flexible work schedule.
• Must have a professional demeanor and presence with the ability to interact with individuals at all levels in the Company and in external organizations.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required. All team members must be knowledgeable to all Company policies and procedures, including fire and safety regulations.

Education / Experience:

• A high school diploma or GED equivalent is required.
• At least three years of supervisory experience in a high-volume kitchen is preferred.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision.
• 401(k) / Company match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You We can't wait to meet you!