Benefits Coordinator

City Of Roswell, Georgia

The purpose of this classification is to coordinate the City's employee benefit and retirement plans, process Human Resources and benefits transactions in the City's human resources information system (HRIS), and provide associated reporting. This position works under the general direction of the Compensation and Benefits Manager.

Essential job functions include interpreting and applying all applicable federal, state, local, and City policies, procedures, laws, rules, regulations, and standards; providing information, assistance, and guidance to employees, dependents, former employees, or other individuals regarding benefits, insurance, and other Human Resources issues; acting as a liaison between employees and benefit providers; preparing benefit-related agenda items and supporting materials; conducting new hire orientation for new employees; conducting presentations to employee groups to inform and update employees regarding various City employee benefit programs and issues of interest; coordinating annual open enrollment for eligible employees; processing enrollments and changes to insurance coverages; researching, tracking, and processing documentation to ensure proper completion of benefit and general HRIS transactions; coordinating with the Payroll Manager and the Workers' Compensation/Wellness Coordinator to provide the appropriate payroll deduction and credit amounts, surcharges, leave information, disability information, and effective dates for new hires and status changes; assisting the Compensation and Benefits Manager with the annual renewal process for all benefit services; supporting day-to-day administration of the City's self-funded medical plan with its vendors; reconciling benefit invoices; monitoring employee eligibility for Affordable Care Act (ACA) compliance; providing information to the COBRA third-party administrator; supporting employees with questions and transactions for the City's Retirement Plans; preparing or completing various forms, reports, correspondence, benefits data sheets, new hire/termination reports, spreadsheets, benefit reports, coverage status reports, notices, communications materials, or other documents; operating a personal computer, general office equipment, or other equipment as necessary to complete essential functions; maintaining the department's electronic filing system for various files and records; communicating with the director, other departments, department managers/supervisors, City officials, employees, retirees, family members, attorneys, insurance representatives, third-party administrators, medical providers, state agencies, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems; maintaining confidentiality of departmental issues and documentation, including protected health information (PHI) in accordance with HIPAA privacy and security requirements; maintaining a comprehensive, current knowledge of applicable laws and regulations; performing general clerical tasks, which may include answering telephone calls, making copies, scanning documents, filing documentation, or processing incoming and outgoing mail; providing assistance to other employees or departments as needed; and performing other related duties as required.

Minimum qualifications include a Bachelor's degree in Human Resources Management, Business Management, Business Administration, Risk Management, or a closely related field, supplemented by two (2) years of previous experience and/or training that includes human resources administration, benefits administration, insurance administration, customer service, and personal computer operations; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Experience with ADP Workforce Now or a comparable HRIS is preferred.

Physical demands include the ability to exert light physical effort, and may involve some lifting, carrying, pushing, and/or pulling of objects and materials of light weight (5–10 pounds). Tasks may involve extended periods of time at a keyboard or workstation. Tasks also require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally.

Work environment is regularly performed without exposure to adverse environmental conditions.