Regional Operations Specialist

Regional Operations SpecialistBerger Communities is hiring a Regional Operations Specialist to support a portfolio of communities across Ohio and Pennsylvania, including The Standard, The Shoreline, and Village at Mayfield in the Cleveland market, with limited travel to support Bear Run Village and Apartments at River View in the Pittsburgh area. This role is perfect for an experienced property management professional who is passionate about operations, training, process improvement, and supporting on-site teams.You'll work closely with the Regional Property Manager and community teams to drive occupancy, improve operational performance, support training initiatives, and ensure company policies and procedures are executed consistently. We're proud of our award-winning culture where values matter, people come first, and success is something we celebrate together.$65,000-$72,000/annually, paid biweekly, plus:$100 leasing commission per lease signed$1,000 Sign-on bonus Benefits kick in the 1st of the month after just 30 days: Medical, dental, and visionFlexible spending accountsFree short- and long-term disability insuranceFree life insurance (with buy-up options)401k with company matchLocation: Based primarily in the Cleveland and Mayfield, Ohio markets, with occasional travel to the Pittsburgh area as needed.Type: Full-time.Schedule: Monday through Friday during standard business hours. Regular travel throughout the region is required.Minimum Experience: Two years of property management experience required. High School Diploma or GED required. ARM, CAM, or NALP designation preferred.What you'll do:As the Regional Operations Specialist, you'll support communities across the region by helping drive occupancy, operational excellence, and team success. You'll:Support on-site teams with training and operational guidanceAudit leasing, lead management, and compliance processesAssist with occupancy goals and leasing performanceReview commission reports, accounts payable, and property operationsSupport marketing, social media, and special projectsHelp ensure company policies and procedures are followedDeliver exceptional customer service and support resident satisfactionTravel throughout the portfolio to provide hands-on supportWhat We're Looking For:Property management experience requiredStrong communication and relationship-building skillsExcellent organization and time-management abilitiesDetail-oriented with strong follow-throughExperience with Microsoft Office and property management softwareKnowledge of Fair Housing regulationsPositive, professional, and team-oriented mindsetAbility to travel regularly throughout Pennsylvania and OhioEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Berger Communities