DSHS HCLA Developmental Disability Case Resource Manager

If you are devoted to serving those with intellectual and developmental disabilities, consider this exciting opportunity. The Home & Community Living Administration (HCLA) is expanding the number of people we serve and is hiring an experienced Resource Case Manager to work in Region 3 offices, with current needs in Aberdeen, Centralia, Tacoma & Tumwater. This role may also be filled in other Region 3 offices such as Aberdeen, Bremerton, Centralia, Kelso, Port Townsend, Port Angeles, Tacoma, Tumwater, South Bend and Vancouver. You will be able to choose your preferred location(s) during the application process. This position requires prior professional case management experience and is not suitable for entry-level applicants. The role focuses on providing specialized support to individuals with developmental disabilities and their families, emphasizing independence, informed choice, and quality of life. Responsibilities Identify support needs of clients, plan, and authorize payment for appropriate services Schedule and conduct face‑to‑face home visits in client homes and living quarters with clients and families Facilitate person‑centered goal‑planning discussions with clients and family and update assessments and service plans Complete and revise client assessments and person‑centered service plans within established timelines as required for caseload Identify clients or families in crisis and make referrals as needed to appropriate authorities, departments, state plan services, or local community resources Determine and evaluate financial and functional eligibility for requested and/or enrolled programs Review and monitor client plans, reports, and client progress Obtain translation and interpretation services for clients and families when needed Maintain and document complete and accurate case files, provider payment records, planned service written approvals/waivers Collaborate with community partners, state services, and authorities Represent DDA professionally and participate in community and agency meetings Qualifications Bachelor's degree in social sciences, social services, human services, behavioral sciences or an allied field and at least two years of experience providing social services to people with intellectual or developmental disabilities; OR six years of experience; OR satisfactory completion of 12 months as a Case Resource Manager Trainee; OR equivalent experience/education. Graduate training in the listed areas substitutes one year of experience for each year of training. Basic computer skills, including e‑mail, basic software, data entry and internet access Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures Ability to safeguard sensitive and confidential information and maintain confidentiality regarding client information, while identifying issues of a serious or sensitive nature that require reporting to supervisor Ability to prioritize and organize work in a fast‑paced environment Demonstrated sensitivity to cultural diversity Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at View phone number on click.appcast.io. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or View phone number on click.appcast.io. E-Verify® is a registered trademark of the U.S. Department of Homeland Security. #J-18808-Ljbffr Washington State Department of Social and Health Services