Administrative Assistant

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people.
Job Purpose

The Administrative Assistant supports the Sales Operations team by ensuring efficient coordination of patient communications, physician reporting, CRM accuracy, and internal administrative processes. This role contributes to operational effectiveness, sales support, and patient engagement by maintaining organized systems, facilitating communication with healthcare partners, and assisting with lead generation and reporting activities that support ROMTech's Clinician guided at-home rehab model.
Key Responsibilities
Essential Duties

• Assist in marketing initiatives and support execution of outreach campaigns
• Communicate with patients and physicians' offices to support care coordination and engagement
• Generate and distribute patient status reports for physicians and their staff
• Maintain and audit CRM systems to ensure accurate, up-to-date data
• Organize and coordinate virtual and onsite meetings, including logistics and scheduling
• Maintain organized files, projects, and confidential documentation in compliance with company standards
• Provide administrative support to the Sales and Sales Operations team
• Assist in lead outreach and execution of lead generation initiatives
• Ensure accuracy and timeliness in reporting, documentation, and communications

Performs other related duties as assigned to support operational and business needs.
Other Functions

Support additional administrative or operational tasks as needed across the team Assist with special projects or process improvements

JOB QUALIFICATIONS
Skills and Abilities

Required:

• Basic proficiency in Microsoft Office Suite (Excel, Word)
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Ability to handle sensitive and confidential information appropriately

Preferred:

• Experience working with CRM systems
• Exposure to healthcare, medical device, or patient coordination environments
• Experience supporting sales or sales operations teams

Work Experience Requirements

Required:

• 1+ years of administrative, coordination, or support experience (assumed - confirm if needed)

Preferred:

• Experience in healthcare, medical device, or sales operations support roles

Education Requirements

Required:

• None

Preferred:

• Associate's or Bachelor's degree in Business Administration, Healthcare Administration, or a related field

Physical Demands and Working Conditions

The following describes the physical demands and work environment characteristics required to perform the essential functions of this position. These requirements are representative of those an employee may encounter while performing the job and are not intended to be an exhaustive list. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

• Ability to sit at a computer terminal for an extended period.
• Moderate noise (i.e., phone calls, online meetings, computer audio)
• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required.
• Must be able to communicate clearly and professionally in both verbal and written formats.
• Must be able to engage in active listening and express ideas effectively in person, by phone, and via virtual meetings.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation requests must be made in writing by emailing View email address on click.appcast.io.