Hotel Front Desk Agent at Econolodge inn and Suites, Gatlinburg

Aarya Hotel LLC

Job Description
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. This position is Part time for weekends leading to fulltime.
Responsibilities:
Register and assign rooms to guests
Confirm phone and online reservations
Respond to guest needs, requests, and complaints
Collect payment from departing guests
Keep records of occupied rooms and guests
Communicate pertinent guest information to designated departments
Qualifications:
Previous experience in customer service, front desk service, or other related fields
Ability to build rapport with guests
Strong organizational skills
Excellent written and verbal communication skills

Vacancy posted a month ago

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