Assistant Manager

Job Description

Job Description

We are looking for a dedicated Assistant Manager to help lead a busy retail store and ensure seamless daily operations. You will manage customer service, inventory, and sales while creating a positive and engaging shopping experience. This role also focuses on coaching and supporting a high-performing team. Reporting to the Store Manager, you play a key role in driving store success, maintaining operational efficiency, and delivering an outstanding experience for every customer.

As an Assistant Manager at Goodwill Industries, you will embody our mission to “Empower people to achieve their most abundant life” and uphold our Core Values: Relentless Pursuit of Excellence, Customer-First Mindset, Humble Confidence, Passion for Mission, and Do the Right Thing. Compensation:

$17 hourly

Responsibilities:

• Keep the Store Manager informed about operational updates, team performance, and any store-related challenges
• Implement and enforce safety protocols to maintain a secure environment for employees and customers
• Evaluate employee performance, provide ongoing coaching and feedback, and support professional growth
• Monitor and mitigate potential security risks, including internal theft and shoplifting
• Supervise and coordinate day-to-day store operations, including sales floor activities, merchandising, inventory control, and customer service

Qualifications:

• Excellent verbal and written communication skills for interacting with employees, customers, and management
• Demonstrated leadership experience with the ability to motivate team members and ensure accountability
• High school diploma or equivalent required, or the ability to obtain one through The Excel Center
• Experience fostering a positive and productive work environment
• Reliable transportation, a valid driver’s license, and proof of insurance for travel between job sites

About Company

At Goodwill Industries - Northern Indiana/Southern Michigan, our mission extends beyond providing job opportunities and community support. We are driven by a passionate commitment to creating an environment where innovation, enthusiasm, and collaboration flourish.

We believe that our success stems from the vibrant, people-focused culture we cultivate. Our team is dynamic, energetic, and dedicated to making a real difference. We celebrate creativity and value those who bring a positive, engaging presence to everything they do. Here, you’ll find a place where your ideas are encouraged, your voice is heard, and your influence has the power to inspire and effect meaningful change.

Join us at Goodwill Industries, where you’ll be part of a forward-thinking team that values your unique strengths and contributions. Here, you’ll find a workplace that not only aligns with your values but also empowers you to lead, innovate, and thrive.