Solutions Engineer

NexusTek is a U.S based, managed IT service provider (MSP) to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business.Feeling stagnated in your current IT role? You won't at NexusTek - no two days are alike in the MSP world! This is a fast-paced, ever-changing IT presales position that engages our clients in the process to understand their technology needs and enhance their technology efficiencies.Working Hours : Monday - Friday 8:00 am to 5:00 pm local hours with after hours as needed to support clients.Location: Work from home and must be located in PST with a strong preference for California, Washington state or Seattle.Travel: Up to 20%Who you areA proactive and independent presales Solutions Engineer who combines technical expertise, business acumen, and critical thinking to design solutions that align technology with client business objectives. Acting as a trusted advisor, the Solutions Engineer develops secure, scalable, and outcome-focused solutions across managed services, cloud, AI, cybersecurity, networking, data protection, compliance, and digital transformation initiatives while partnering with sales, delivery, and client stakeholders to drive customer success.You know how to:Consult on the sale, design, and delivery of IT products and solutions for projects including but not limited to IT managed service plans, cloud migrations, and AI solutions.Assess existing IT environments and confidently articulate recommendations in an illustrative manner to current and prospective clients.Develop detailed Statement of Work documents for Client and internal guidanceCreate budgets that map to the client or prospective clients' budget, IT, and business goals.Analyze, prepare, and deliver Quarterly Business Reviews (QBR) for each client in your assigned portfolio.Participate with the sales team on early-stage prospect interactions.Partner with the Client Executives, Account Managers, Sales Operations, and field staff to deliver excellent service to current and prospective clients.Work in a fast-paced Managed IT Services environment working on multiple, concurrent client proposals.You have presales skills in the following technologies:MS Office 365 - Entra ID, Intune, MFA, etc.Microsoft Copilot & Copilot CoworkMicrosoft-based servers and workstationsPrivate and public cloud services - Azure, AWS, GCP, NutanixAI technologies and adoptionCybersecurity services - EDR, MDR, SIEM, SOC, SOAR, etc.Backup and disaster recovery solutionsNetwork firewalls and managed switchesKnowledge of compliance frameworks - SOC2, CMMC, etc.Existing Certifications are a plus - Microsoft, AWSPay and BenefitsThis is a full-time position located in the United States and performed remotely with some travel.Estimated Starting Salary/Wage Range: $115,000+ annually along with On Target Incentives (OTI), less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company's discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographically location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:Four weeks of annual accrued PTOSeven paid national holidaysMedical, dental, vision optionsCompany-paid life insurance, short and long-term disabilityVoluntary benefits such as critical illness and accidentVoluntary Legal Shield and identity theft protectionDiscretionary annual 401k match planGenerous employee referral bonus planEmployee Assistance ProgramAccess to over 90,000+ courses in ADP My LearningStandOut employee engagement toolsEligible to apply for a Pluralsight licenseEligible to apply for NexusTek Technical Academy or Leadership AcademyWe're happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.Interview Process - Typical interview process for this role:Application Stage - Thanks for showing interest!Complete the Culture Index Survey offered in the application steps (link to survey also provided below)Culture Index is offered in 30 languages - request in your native language!Culture Index Link: Stage - Let's get to know each other! Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the introductory screeningInterview Stage – We'll dive into your experience more in depth (Subject to change depending on availability)One hour soft skill and technical interview with the hiring managerOne hour follow up interview with a peer member of the team30 minute follow up interviewNexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local lawsNexusTek participates in E-Verify for all US EmployeesPlease be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: or