East IFM Lead

Transform at JLL as a regional IFM Lead on a global client account in our consumer goods and services vertical. Our client is the world's largest advertising and communications holding company at their North American headquarters in Lower Manhattan. Location: New York, NY 10007 Work Schedule: Onsite, Monday-Friday 8:30 AM to 5:30 PM Travel requirements: 25% travel to client sites in region Reports to: Account Director Estimated base salary: $145,300 - $178,100 What this job involves As the FM Operations Lead – Workplace Services for a client account, you will serve as a senior subject matter expert, responsible for driving operational excellence, legislative compliance, and innovation across a portfolio of creative campuses. What your day-to-day will look like Act as the senior operational subject matter expert for a portfolio of campus Facilities Managers, providing in-depth technical guidance and mentorship to drive the consistent implementation of the global Target Operating Model. Provide expert analysis and strategic oversight of regional financial performance, partnering with site leaders to develop budgets, identify cost-optimization strategies, and ensure adherence to the GMP commercial model. Offer technical expertise and guidance to site teams on Building Management Systems, PPM schedules, and asset management. Provide expert guidance on EHS standards and legislative compliance, supporting internal and external audits. Independently plan and lead complex regional initiatives, troubleshooting and resolving operational issues. Champion the use of JLL’s technology stack, analyzing data, identifying key performance trends, and recommending innovations to enhance service efficiency. Collaborate with a broad group of stakeholders, including regional Workplace Experience and Engineering leads, to ensure a fully integrated service delivery. Required Qualifications Bachelor’s degree in Facilities Management, Business Administration, Engineering, or a related field. 8+ years of progressive experience in integrated facilities management or corporate real estate. Advanced knowledge of IFM principles, vendor management, and operational best practices. Proven ability to utilize analytical and problem-solving techniques to resolve complex operational issues. Strong financial acumen, with experience in budget oversight and cost-control strategies. Excellent interpersonal and communication skills. Ability to work independently and manage complex tasks with minimal supervision. Preferred Qualifications 10+ years of IFM experience, ideally within a global account model for a creative or technology-focused client. Direct experience working with Guaranteed Maximum Price or similar at-risk commercial structures. Experience leading large-scale projects or programs. High proficiency with CMMS platforms and BI/analytics tools. Industry certifications such as CFM, FMP, or PMP, and EHS certifications. Experience in a role requiring significant mentoring without direct supervisory authority. Personalized benefits that support personal well-being and growth 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay Estimated compensation for this position: 145,300.00 – 178,100.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including candidate qualifications, location, market conditions, and internal considerations. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. California Residents only: If you are a California resident as defined in the California Consumer Privacy Act please view our Supplemental Privacy Statement. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr Role, Inc.