Dental Office Manager

Job Description

Job Description

We are looking for an energetic, hardworking, and driven individual who is ready to grow into the role of Dental Office Manager. While previous management experience is a plus, we are open to the right candidate with a strong dental or medical office background who demonstrates leadership potential and a passion for helping a business succeed.

This is an excellent opportunity for someone who wants to build a long-term career in dental practice management. The right person will take ownership of the office, support the doctor and team, and play an active role in helping the practice grow.

What We're Looking For

The ideal candidate is someone who:

• Is energetic, motivated, and goal oriented.
• Understands that when the practice succeeds, the team succeeds.
• Works well with both staff and patients while fostering a positive office culture.
• Has strong communication and leadership skills.
• Can confidently educate patients and help them move forward with recommended treatment.
• Understands how a successful business operates and enjoys contributing to its growth.
• Learns quickly, takes initiative, and doesn't need constant direction.
• Has an interest in marketing and helping attract new patients.
• Completes tasks efficiently and follows through without reminders.
• Thinks like a business owner and is always looking for ways to improve operations and patient satisfaction.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule appointments and manage the daily schedule.
• Confirm upcoming appointments and maintain an effective recall system.
• Answer phones and respond to patient questions with outstanding customer service.
• Maintain accurate patient records and complete administrative paperwork.
• Verify insurance benefits, submit insurance claims, and collect patient payments.
• Support treatment presentation and help patients move forward with recommended care.
• Assist with day-to-day office operations and workflow.
• Help manage inventory and office supplies.
• Support staff communication and help maintain a positive team environment.
• Assist with marketing initiatives and practice growth.
• Learn and develop the skills needed to transition into the Office Manager role.

Qualifications

• At least 1 year of experience in a dental or medical office is required.
• Previous experience as a dental receptionist, treatment coordinator, patient coordinator, or similar role preferred.
• Leadership experience is a plus but not required.
• Excellent customer service and communication skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Experience with dental practice management software (Dentrix, Eaglesoft, Open Dental, or similar) is preferred but not required.
• Basic understanding of dental insurance verification and billing is preferred.
• Familiarity with HIPAA and OSHA guidelines is a plus.
• Positive attitude with a willingness to learn and grow.

Benefits

Benefits may include:

• Competitive salary
• Health, dental insurance
• Paid time off and holidays
• Retirement plan with employer match

Schedule

• Full-time
• Monday through Friday, with Wednesdays being half days