Floor Manager

Distribution Center Floor Manager

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people's homes. From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

The Distribution Center Floor Manager is a key leader responsible for managing daily operations. You will inspire and lead your team to meet short-term and long-term goals, enabling the execution of key initiatives. This role is perfect for a leader who is passionate about managing both the tactical and strategic sides of business operations.

A day in the life as a Floor Manager...

• Manages effective labor plans to ensure proper staffing levels according to budgets for overtime, full-time and temporary labor
• Ensures productivity measurement standards are met
• Identifies and resolves critical distribution issues for inbound and outbound processes
• Implements improvements for operational flows and reassigns staff as necessary
• Creates an environment that fosters open and positive team communication
• Facilitates team meetings
• Participates in the interviewing and hiring process for distribution center associates
• Responsible for ensuring staff are properly trained
• Supports all efforts and initiatives across the operation
• Performs safety observations in conjunction with job observations to coach and counsel associates on proper safety procedures
• Leads investigations for safety incidents and injuries by performing root cause analysis to remove future potential safety hazards
• Plays an active role in the participation of all safety programs and acts as a role model for all associates.
• Oversees and implements company and OSHA guidelines and programs to contribute to a safe working environment for all associates
• Serves a backup for other floor managers as necessary
• Participates in ongoing training regarding technology upgrades and new systems applicable to the position

What you'll bring to the table...

• Strong knowledge of Warehouse Management System
• Computer skills, proficiency with Google applications, MS Word & Excel
• Ability to resolve problems
• Strong time management, organizational, planning skills
• Ability to multitask, prioritize, and meet deadlines
• Basic math skills; detail-oriented
• Ability to effectively communicate verbally and written form
• Strong interpersonal and relationship building skills
• Ability to work in a fast paced environment
• Ability to work effectively with individuals from diverse communities and cultures

We'd love to hear from you if you have…

• Minimum 5 years distribution experience, 2 years supervisory experience
• Associate's Degree in related field preferred