ServiceNow Developer

ServiceNow Developer

Austin, TX (Remote but need to be local to TX)

6+ month contract with possibility to extension

Client requires the services of one ServiceNow Developer who meets the general qualification and the specifications outlined as below.

As a ServiceNow Developer, you will be responsible for development, core configuration, administration, maintenance, support, and technical expertise of Client’s ServiceNow implementation. You have a solution-focused mindset and the ability to provide excellent customer service, training, and support.

Research and design technical solutions and implementations of strategic technologies and other modules.

Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations.

Provide software configuration and customization including, but not limited to workflow administration, report setup, data imports, integration, custom scripting, and third-party software integrations.

Develop and manage integrations between ServiceNow and third-party systems (REST, orchestration, and other relevant methodologies).

Assist and improve Service Mapping, CMDB, and Discovery processes including third-party integrations.

Drive initiatives to identify, optimize and automate manual IT business processes to deliver secure, scalable, and reliable IT services.

Build out scoped applications, customizations, and configurations based on customer requirements.

Driving continual service improvement through establishment of best practices, reusable assets, and refinement of the implementation processes.

Monitor health, usage, and overall security compliance of the application.

Provide system administration and support for maintenance and break/fix.

Perform system and integration testing. Implement changes across SDLC lifecycle.

Document technical solutions and provide training in knowledge gaps.

Work collaboratively with Client's ServiceNow team.

Performs other related duties as assigned.

Required Skills And Qualifications:

Years - Skills/Experience

6 Development and Administration in ServiceNow in ITSM, ITBM, CMDB, Service Catalog

5 JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON

6 Strong written and verbal communication skills and ability to gather, understand, organize, and interpret relevant data and information

4 Experience gathering requirements and designing to requirements

4 Experience in developing and managing integrations with ServiceNow

3 Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)

Preferred (Optional):

Years - Skills/Experience

2 - Development and Administration in ServiceNow Field Service Management