Desktop Support
VorTek Systems
Level 2 Desktop Support Technician THIS IS A 1099 CONTRACTOR POSITION - NO TAXES WILL BE TAKEN OUT We are seeking a skilled and customer-focused Level 2 Desktop Support Technician to provide advanced technical support across our organization. In this role, you will handle escalated issues from Level 1 support, troubleshoot complex hardware and software problems, and ensure smooth technology operations for end users. You will also support IT systems, assist with onboarding/offboarding, and provide both onsite and remote support. Key Responsibilities Respond to and resolve second-level support tickets and escalated issues from the help desk. Troubleshoot desktops, laptops, mobile devices, peripherals, and related hardware/software. Provide support for Windows, macOS, Microsoft 365, and enterprise applications. Configure, install, and maintain end-user devices and software. Manage onboarding/offboarding, including account setup, permissions, and workstation prep. Maintain clear documentation of procedures, troubleshooting steps, and user guides. Collaborate with Level 3 support or vendors for complex issues. Ensure timely communication and resolution in line with SLAs. Deliver both onsite and remote technical support. Educate users on IT policies, security, and best practices. Required Qualifications Associate’s or Bachelor’s degree in IT, Computer Science, or equivalent experience. 3–5 years of IT support experience, with at least 1 year at Level 2. Strong knowledge of Windows and macOS environments. Experience with Active Directory, Microsoft 365, and remote support tools. Familiarity with ITIL practices and ticketing systems (e.g., ServiceNow, Cherwell). Excellent troubleshooting, communication, and customer service skills. Ability to prioritize tasks and work in a fast-paced environment. Preferred Qualifications IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience supporting virtual environments (Citrix, VMware). Familiarity with mobile device management (MDM) platforms. Why Join Us? Competitive pay Opportunity to work with modern IT systems and gain hands-on experience. Collaborative environment where your expertise directly impacts daily operations. SEND US A RESUME Recruiting at Vorteksystems.com #J-18808-Ljbffr
$56.5k - $70.6k
Overview Are you passionate about endpoint management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier2 &3 Support)to join our IT team and help shape the future of our workplace technology...SuggestedWork from homeFlexible hoursQuartz
Madison, WI4 days ago- Auxiant in Madison, WI is seeking a Desktop Support Specialist to be the face of internal IT, handling helpdesk tickets, hardware setup, and user account management while ensuring security and updates across the network. You will work across technical teams, participate...Suggested
$15 - $18 per hour
Overview Desktop Support Technician I Location: Fully onsite in Madison, WI Duration: 6+ Month Contract, Likely Extensions Pay Rate Range: $15 - $18/HR Responsibilities Serve as the initial point of contact for end-user support needs Provide basic installation, configuration...SuggestedContract work- ...Job Title: Desktop Support Location: Madison, WI (Onsite)- Local Only Job Type: Contract- W2 (NO C2C) Rate: $30/hour on W2 Top Required Skills: Remote trouble shooting Customer service/interaction with users during device setup Imaging...SuggestedContract workLocal areaRemote work
Syntricate Technologies
Madison, WI5 days ago $66.8k - $83.4k
...Senior Desktop Support Engineer Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In this role, you'll lead endpoint management initiatives, drive automation and modernization efforts, and serve as a...SuggestedWork from homeFlexible hoursWeekend workAfternoon shiftQuartz
Madison, WI5 days ago$65.4k - $70.57k
...Disaster Recovery Specialist develops and maintains comprehensive disaster recovery strategies to ensure continuity of IT services supporting mission-critical systems in a highly regulated federal environment. This role leads risk and impact assessments to identify...Contract workWork at officeASM Research, An Accenture Federal Services Company
Madison, WI3 days ago- ...Senior Desktop Support Technician Our client, a government agency in the public sector, is seeking a Senior Desktop Support Technician to join their team. As a Senior Desktop Support Technician, you will be part of the Department of Corrections supporting IT operations...Weekly payContract workTemporary workFlexible hours
Experis
Madison, WI3 days ago - ...Desktop Support Technician The Desktop Support Technician serves as the first point of contact for IT related support, providing tier 1 client support for all technical issues relating to installing, diagnosing, repairing, maintaining, and upgrading all PC hardware...For contractorsWork at office
Samprasoft
Madison, WI12 hours ago - ...Position Summary: This position works as a member of the IT Support team under the general supervision of the IT Madison Support... ...perform installation, maintenance and problem resolution of desktop platforms, software, and operating systems. This position will...Work at office
Concord IT Systems
Madison, WI3 days ago - Overview This position supports education in Wisconsin by serving on the Department of Public Instruction (DPI)'s internal technology support... ..., resolving technical issues, configuring and maintaining desktop systems, and supporting DPI staff and leadership. Work involves...Work at office
- ...innovation to solve the most complex challenges. Since 1978, we have supported mission‑driven organizations in designing systems and... ...tasks, utilizing marketing systems and tools (e.g., CRM, DAM, and desktop publishing) to support the creation and management of marketing...Work at officeImmediate startFlexible hours
Affiliated Engineers, Inc
Madison, WI3 days ago - Job Summary We are looking for an experienced Desktop Support Engineer (L1) to provide onsite technical support to end users. The ideal candidate will have 3-4 years of hands‑on experience in desktop support along with strong communication skills. The role involves resolving...Work at officeImmediate startRemote work
- Description Locations: Madison, WI Job Type: Full-Time The Role at a Glance As our Desktop Support Specialist, you are the face of internal IT. You’ll be the go‑to person for responding to helpdesk tickets, setting up hardware, managing multiple user accounts, and keeping...Full timeTemporary workWork at officeFlexible hoursShift work
- ...development Project Details The primary responsibilities are to support, test, maintain and install in the following areas: workstation... ...10 technicians and 1 project manager daily. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to...Live inWork at officeRemote workWork from homeFlexible hours
$79.4k
...Position Overview The Field Office Support Lead manages field IT support operations to ensure end‑user devices, connectivity, and local... ...closely related IT roles, including experience leading field, desktop, or technical‑support teams. Strong understanding of ITIL principles...Contract workWork experience placementWork at officeLocal areaRemote workASM Research, An Accenture Federal Services Company
Madison, WI3 days ago$71.3k - $124.5k
...accordance with IFRS and corporate accounting policies. This role supports the integrity of financial reporting and adherence to internal... ...control environment Maintain and update process documentation (desktop procedures) to support consistency, standardization, and audit...Interim roleWork at officeRemote workWorldwideWolters Kluwer
Madison, WI2 days ago- ...seeking a Workstation Analyst for our client partner. Implements, supports, and maintains PC and end-user device computing technologies... ...Monitors, coordinates and completes move, add, change requests for desktop computing technologies. Resolves technical issues escalated...Local areaRemote work
$72.7k
Company : enGen Job Description : JOB SUMMARY This role supports one or more technical aspects of the application product life cycle, within a sub-product scope. You will collaborate with customers to understand capability needs, gather project specifications, create...For contractorsWork at officeLocal areaRemote work- ...closely with employees across the business, providing exceptional support while helping keep systems running smoothly and efficiently. As... ...for your assigned location Provide hands‑on support for desktops, laptops, mobile devices, printers, and peripherals Assist with...Full timeWork at officeLocal areaRemote work
Aptyx
Oregon, WI11 days ago $58k
...and coordinates leading-edge information technology services and support to the Wisconsin Legislature. LTSB promotes an innovative and... ...hire. Current versions of Microsoft Windows and Microsoft Office Desktop and laptop configuration, installation, and support Printer and...Work at officeRemote workMonday to FridayAfternoon shiftState of Wisconsin
Madison, WI4 days ago$45 - $52 per hour
...following: Administering access control systems. Microsoft Server and Desktop Operating Systems (current versions). Working knowledge of... ...security and life safety systems. Demonstrated experience in supporting physical security system integration efforts. Working...Hourly payWork experience placementLocal areaRemote workAZAD Technology Partners
Oregon, WI2 days ago- Description We are seeking a hands-on IT Manager to lead and support the full IT function for a small-mid-size medical device organization... ...the entire IT stack—from infrastructure and networking to desktop support and cybersecurity—while delivering outstanding customer...Remote workVisa sponsorship
$68.4k
...customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will provide information required to make effective business...For contractorsWork at officeLocal areaHighmark Health
Madison, WI4 days ago$110k
...Maximus is seeking a qualified Technical Analyst for one or more current and upcoming Child Support system modernization projects. The qualified candidate will support large-system implementation efforts in the Child Support public-sector domain and may be assigned to...Contract workFor subcontractorLocal areaRemote workMAXIMUS
Madison, WI1 day ago$81.07k - $129.71k
...outsourced service providers, with a strong focus on technology, cybersecurity, data privacy, and regulatory risks * Provides support to business owners and project teams to increase awareness and understanding of risks and controls and assist in the development,...Work at officeLocal areaRemote workFlexible hours2 days per week- Kelley Supply, Inc. is seeking a Technical Support Specialist focused on sanitation and chemical solutions for the dairy and food industry. You will support Product Managers, Territory Sales Managers, and existing customers with technical guidance. The role emphasizes hands...Remote work
Kelley Supply Inc
Madison, WI13 hours ago $20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and documents incidents and service requests, performs...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Madison, WI4 days ago- ...Join a leading financial services organization supporting customers through a fast-paced, technology-driven environment. This role is ideal for candidates with strong customer service skills and a passion for technology, troubleshooting, and learning new systems. No financial...Monday to FridayFlexible hoursAfternoon shiftWeekday work
Russell Tobin
Madison, WI5 days ago $114.6k - $234.6k
...Analytics. This team focuses on product development and product strategy for Oracle Health while building out a complete platform supporting modernized, automated healthcare. This is a net new line of business, constructed with an entrepreneurial spirit that promotes an...Temporary workFlexible hoursOracle
Madison, WI2 days ago- ...Bank we believe that each team member is essential to Fortifi Bank’s success. We are looking for a **PC Technical Specialist** to support our IT operations and keep our systems running smoothly. The ideal team player will enjoy problem solving, communicate effectively,...Local area
Priority Dispatch
Madison, WI13 hours ago
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